Lowe’s for all of your home improvement needs. The Portsmouth, VA location offers a wide range of products such as gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the helpful and friendly staff, who are often courteous and professional. Staff members are praised for their willingness to assist, whether it’s helping with product purchases or explaining lawn care tips. The store generally provides quick service, including efficient checkout options, though some customers wish for more cashier lanes instead of self-checkout. Pickup orders, like mulch, soil, and patio bricks, are handled well, even during busy times, with staff working hard to ensure orders are ready. Overall, Lowe’s is seen as a great place to shop for hardware and supplies, with knowledgeable employees and a helpful atmosphere. The store staff and management are committed to providing good service and making shopping a positive experience.
Love to come here truth be told have a crush on someone that works here.
July 2026
Customer service is excellent! But locations on the app do not match up to actual store locations. Lowe's has known about this for a long time but does not want to address and fix this.
July 2026
First time using self checkout and it was not user friendly. Had to ask a few questions to get through
