O'Reilly Auto Parts in Chesapeake is a clean, fully stocked store with welcoming and knowledgeable staff. Customers report never having an issue and note the staff never lets them down, unlike experiences at other parts stores. The manager and staff are described as friendly, helpful, and willing to brainstorm solutions, even for non-automotive projects. They walk customers through processes and verify needed tools. The store offers fast service for parts orders. It provides various services including free battery testing, wiper blade installation, fluid recycling, Check Engine light testing, brake rotor resurfacing, and a free Loaner Tool program.
