Public Storage in Chesapeake offers a convenient and hassle-free storage solution. Reserving a space is free and commitment-free, with the option to skip the counter and go straight to your unit using the online eRental system. The staff, particularly Rodney, are praised for their exceptional customer service, providing knowledgeable, patient, and personalized assistance to ensure customers find the right storage unit for their needs. The facility is generally clean, with easy access and ample room for driving through, though some customers note the need for more lighting and grounds maintenance. Overall, Public Storage in Chesapeake provides a reliable and customer-focused storage experience.