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“Wonderful, outstanding, extraordinary, customer service and I can go on. I came in on one of the worst days of my life and the wonderful representative behind the counter she was so amazing and helped turn my day around. Thank you”
“I had a great experience while renting a storage unit from Heberts Lane Mini Price. Facilities are always clean. There is plenty of equipment to make moving heavy items easily. Mariah is especially helpful at the front desk for any questions about terms and rules of the facility.”
“The entire process from renting the storage unit to arriving/storing my belongings was a smooth and easy process. The employees were very helpful and the unit was very clean. I would recommend this storage facility.”
“We was looking for storage prices very swiftly . We stopped and Bruce immediately helped us even though he was extremely busy. His customer service is way and behind the normal that you see in businesses these days .”
“What an amazing team! They always come through, they always exceed my expectations and they do it with a friendly smile. The units are always clean! And most of all the are clear and consistent communicators. 10/10 HIGHLY RECOMMEND!”
“Alexis was an amazing help she was pleasant and professional and helped me with switching my unit with no problem. Thank you Alexis for your help God Bless you sweetheart.”
“I have had an amazing experience storing my items here. The store manager Margie has been an absolute pleasure working alongside and I’m forever grateful for them keeping my items safe and the facility clean.”
“Alesha is gonna get it done every time! She helped me out so much and got me into a unit perfect for my items. If you ever have any questions pls request her she’s A1!”
“I wanted to write a quick, very positive review for the Extra Space Storage facility on Station House Road in Chesapeake. In particular Erin the manager who put in the extra effort to meet my particular storage needs. You couldn't ask for more.”
“Ms. Tammy was a big help with making sure I had the correct storage unit as well as had great customer service and accompanying me with my needs thank you sooooo muchhhh❤️”
“Sharon was incredibly helpful when reserving our storage unit. She thoroughly explained everything and made the process seamless for our family. We needed a unit on short notice because of a job relocation and she made it very easy to get a unit same day.”
“Briana was great!! She had excellent customer service skills and answered all of my questions in a kind and patient manner. I am looking forward to storing my longings here.”
“Last month I was looking for a storage locker in the Suffolk area and this place had decent reviews. I reserved a storage locker online and got my confirmation text message with the locker number and access code.
However, one thing that was completely missing was the customer service from the staff on site. I drove there twice during normal working hours to sign some paperwork, but twice, they were never there when they were supposed to be. That told me one thing, can't depend on them for anything.
Fast forward to yesterday, I stopped by to drop off some more stuff at my locker. I met the District Manager Brian, training the new lady working at this location. Her name is Kyrstyn and even though she was still learning the ropes and how the system worked, she seemed sharp and had a good attitude.
One thing I would recommend for the staff is, have some extra cans of Raid on site. As with most similar storage sites, I see the occasional roach carcass scattered around. Have some Raid cans so the customer can spray down the perimeter of their unit.
Also, for the future customer, the disc locks that they require, I would suggest you DO NOT buy the extra thick ones that they sell at Home Depot and Lowes...They DO NOT fit the shackle on the door of the unit. This location sells disc locks on site as well.”
“The pods were clean and arrived on time. The service was great and professional. The communication was excellent, Christian was available via phone. No damages were done to items. I would recommend it to my family and friends.”
“Everyone here was absolutely amazing! From Austin assisting me in the beginning and completing my process with Mrs. Veronica! Top notch service, great prices (coming from one storage to this one), I expect and for-see a great relationship!”
“ryan is definitely an asset to extra space storage he was very informative and helpful to me in acquiring a space and explaining the rate increase and positive professionalism”
9:30AM - 5:30PM
504 Kempsville Rd, Chesapeake
Self Storage
“I’ve been using this facility on Kempsville Road for my dive locker setup for Intracoastal Diving and couldn’t be happier. The units are clean, climate-controlled, and well-maintained—perfect for storing dive equipment. Access is easy and reliable, and the staff is always friendly and helpful. Highly recommend this location for anyone needing secure, quality storage.”
“Jenn was an absolute pleasure to work with. She made the process very easy. Jenn walked through every step and even allowed me to view the units before making a decision. The storage is nice and clean. This location was the best!”
“This is the most amazing storage facility I have ever used. Roy in the office is very professional, helpful, and kind. The property is clean, well maintained, and I had no problems at all. Payments and everything are done online as well as you can start your rental online too. If I need a storage unit again this is where I am coming. Prices are fair and even after dark I feel safe.”
6AM - 10PM
1878 S Battlefield Blvd, Chesapeake
Self Storage
“I had a great experience moving into Ocean Storage. I had to move a uhaul box from California to Hampton Roads and into a new unit. Amanda made the process extremely easy and stress free. She showed me available units and gave me price breakdowns for sizes. The facility is super clean, safe, and well lit. I will definitely recommend it to friends and family. Thanks!”
“Mrs Mary the office manager was awesome! She took her time explaining details about the storage options and policies. They’re very affordable and offer 1st month free. I will definitely be recommending this location. Even after I was booked a storage the front desk clerk gave me a Courtsey call to ensure everything is
Ok.”
“Mr Doug was kings as always and made the process quick and easy! I will always continue to work them as I have multiple times in the past because they always get me in and out!”
“Narrow entrance. There are few places on the territory to turn around. I used to turn off from the main road. It is possible to spend the night on the territory. Open at 08:00 but start unloading around 08:30. The friendly staff works very quickly.”
“Dion was incredibly helpful and knowledgeable about space availability. She was able to get us set up with space for our travel trailer and took us around the facility to help us find the right available spot.”
“My experience with AAAASelf Storage with Robin Rocha,was Wonderful. She is so sweet.and informed me of everything i needed.to rent my storage. THANK YOU Robin!!”
“Thank You Rodney for your great customer experience and willingness to assist at all times. I really appreciate really your professionalism and attention to detail.”
9:30AM - 8PM
1868 Mount Pleasant Road, Chesapeake
Self Storage
“Virtual encounter was great and an employee showed up as I was leaving and showed me the rinse station and answered a couple more questions I had. Everything went smoothly.”
“Carley and her dog Savannah are both super helpful. Savannah is a little easy on the eyes and will smother you in kisses, but other than that she is very professional.”
“Julie, Diana and Luisa did an amazing job they were extremely professional and helpful throughout the whole process! Took care of all of our belongings and walked me through the whole process to ensure everything was taken care of would recommend this crew to anyone!!!”
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“Troy was very welcoming when we walked in he showed concerned of our needs he has excellent customer service stills
He took his time and helped us out and with all that being said he deserved our business
Troy please keep your positive attitude and great customer service support!!!”