U-Haul Moving & Storage at Greenbrier offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The location also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane. Customers have had mixed experiences with the service at this U-Haul location. Many praise the exceptional customer service provided by Kayla, who has been described as "top-notch" and helpful in resolving issues. However, some customers have encountered difficulties with the storage units, citing problems with late fees and unresponsive staff. Overall, the reviews suggest that the U-Haul location at Greenbrier is a convenient option for local and long-distance moves, with a focus on providing a range of moving products and services. The customer service experience can vary, with some customers reporting excellent service, while others have encountered challenges.
Outstanding customer service here. I rented a truck on a morning that was 20 degrees. The staff was extremely efficient and friendly despite being slammed with customers and their heat not working. They even warmed up the truck for me.
January 2026
My visit to UHAUL was very satisfactory and productive. Kayla Fraser, the general manager was very professional and knowledgeable about the services she had to offer. I will definitely seek her out on my next visit…..
January 2026
Excellent service and great customer service and support.
