AutoZone Chesterfield #6137 in Chesterfield, VA, is recognized for its exceptional customer service and knowledgeable staff. Customers frequently praise the employees for going above and beyond to assist with automotive issues. One customer shared their experience with Dee, who not only tested a faulty battery but also helped with the installation of a new one. Despite additional challenges with the starter, Dee remained committed to resolving the problem. Another customer highlighted the service provided by Tommy, who diligently assisted with troubleshooting a car issue over multiple visits, even crawling under the car to address an oil leak. The staff consistently ensures that customers receive the correct parts for their vehicles and often offers installation services. Many reviews commend the store for its impeccable customer service, comparing it favorably against competitors. A customer recounted a challenging experience with another auto parts retailer, contrasting it with AutoZone's helpful and compassionate approach. The district manager and staff exemplified a commitment to customer care, making customers feel valued and respected. Overall, AutoZone Chesterfield stands out for its dedication to helping customers in their time of need, making it a preferred destination for automotive parts and assistance in the area. Customers leave feeling appreciated and satisfied with their shopping experience.
Got a good price on oil for an oil change for my vehicle. They were out of stock of the oil filter I wanted but the salesperson gave me a more expensive oil filter for the price of the out of stock filter which was quite nice.
December 2025
I like this place , the guys are cool and if you keep your eyes open they have some good prices.
November 2025
Needed a battery. They changed it quickly and no issues.
