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“I’ll make this short and to the point. Highly professional, educational, and customer service focused! Wouldn’t want to work with anyone else in the future.”
10AM - 8PM
11521 Midlothian Tpke, Richmond
Furniture Stores
“After 13 years I needed to buy a new mattress. I spent a bit more than what I wanted to but I got something that I really didn't expect to be so nice. My service man was named Bob a great guy to deal with very friendly.”
10AM - 5:30PM
1011 Commerce Rd, Richmond
Furniture Stores
“My husband and I came in on Saturday May 25 and purchased a dining table and chairs. I was hoping for a way to let someone know just how much we enjoyed our experience. Dani welcomed us and made our trip. She was helpful and attentive without being pushy or overbearing. She was sincere and knowledgeable. I hope this feedback will get back to her somehow. We appreciated her patience and allowing us time to look and look again. We are very excited to have our furniture delivered in the near future!!!Thank you!”
“Chris was very informative and attentive. He made sure to go above and beyond to make sure I was able to get what I wanted within my budget. Excellent customer service.”
10AM - 8PM
11411 Midlothian Tpke, Richmond
Furniture Stores
“I recently had a fantastic experience at Mattress Warehouse, and I want to share my thoughts on the service and delivery.
Exceptional Service from Jackie
From the moment I walked into the store, Jackie was incredibly helpful. She guided me through the options available and made sure I felt comfortable with my choices. Her friendly demeanor and extensive knowledge about the mattresses made the shopping experience enjoyable.
Quick Delivery
One of the highlights of my experience was the delivery of my Tempur-Pedic mattress. It arrived within 24 hours, which exceeded my expectations. The promptness of the service is commendable, especially when many stores take longer.
Overall Satisfaction
I couldn't have asked for better service. The combination of Jackie's assistance and the swift delivery made my purchase seamless. I highly recommend Mattress Warehouse to anyone in need of a new mattress. Thank you, Jackie, for your outstanding support!”
“Teresa did a wonderful job making us feel welcome to the store and showing us plenty of options. When we made our decision on a couch and recliner she made the purchasing process very easy and efficient. Thanks for your help! We look forward to shopping here again.”
“Choosing Mattress Firm was indeed the best decision! Thank You George for helping us decide on the Best Mattress for us. I know we may have been a lot, so we Appreciate your patience and great customer service. For making us feel welcome the minute we met. Explaining each mattress until we got exactly what we wanted. If looking for the perfect mattress, ask for George!”
“Konrad was amazing! He was very patient and attentive to all of our concerns for a mattress. We really appreciated all of his explanations and tips. Thank you Konrad for everything!!”
“I went in today looking for a certain mattress for a certain price, Doug was awesome, great personality and he helped me find exactly what I was looking for!! I had my perfect mattress and was done with my purchase in 30 minutes!!!! Thank you Doug, so much!!!!!???”
“Adam was very transparent about a wide variety of options and was sincere in trying to find the right bed to work for us while also trying to get us the best deal possible. After visiting several stores as far away as Short Pump, I found he had the best variety ans I certainly walked away a very happy customer. Would recommend him to all of my friends.”
“I have bought Laz-Z-Boy furniture almost exclusively for the last 40 years. My latest piece was a leather recliner that was for sale for half price on the showroom floor. All of my furniture is now Laz-Z-Boy. The customer agents have been helpful in every way. For me I would say that Laz-Z-Boy is “Tried and true”….”
“Gina is always professional, helpful, and knowledgeable regarding the furniture options at Havertys.
It is always a pleasure working with her!”
“As a repeat customer at Value City Furniture, I want to thank Ms. Vanessa and Ms. Carmen for their excellent service. They were knowledgeable about furniture and even fixed a mistake made by another store. We purchased my son's bed last week, and it arrived yesterday. He loves it!
Choosing furniture can be stressful, but the warm, patient, and welcoming approach by Ms. Vanessa and Ms. Carmen made the experience so much better. Thank you, ladies, for the outstanding service and for reminding me why I continue to choose Value City Furniture. (His new bed is pictured below)”
“Wish I could spell the lady’s name that helped me but she was on it! I wanted a pillow, gave her the parameters and she helped me find the right one (I think) good news is I have 100 days to decide!!”
“Lots of quality merchandise to choose from. Owners are extremely courteous and kind and delightful to talk with while they help you find what you’re looking for. I totally give freckled frog on Midlothian Turnpike the highest recommendation. go visit them he will not regret it ?”
“RC gets a 5 star, but Haynes overall gets a 4 star because I walked in and none of the salespeople approached me and I was ready to make a purchase. I know a couple of them had seen me. I walked around and found RC and he was happy to assist.”
“I love Gloria the first time I went in I almost fainted cause I wanted everything, this time around Gloria got me right I'm goin back cause I need a fire place now I'm obsessed with this store if you want an expensive looking house/apt on a budget come here”
“From the minute we walked through the door of Sofa Design, my husband and I felt at home. Ed and family treated us with respect and listened to us. He showed us what he recommended from our ideas. Their selections are fabulous and affordable! We were able to see and touch fabrics and color schemes and sit on a variety of sofas and love seats. Ed spent as much time as we needed designing our dream furniture! To think that we would have quality custom furniture made in the USA! Our furniture is perfect and delivered on time. Every promise made was kept! We highly recommend Sofa Design!! We could not be more pleased!”
“Very interesting store, I was helped by anyone I asked it from, and was wandering about finding all sorts of things. Antique toys, knickknacks, home furnishings, and excellent gift ideas that are surely unique. Check them out!!”
“Cannot recommend this place enough. Amazing selection of antiques, furniture, and just general weird stuff. The owners are fantastic and will work with you to find gifts as well. Truly the best”
“Amazing little gem. Handmade goods by local artisans and very reasonable prices. Clearly curated with a lot of love. Absolutely wonderful place to purchase locally made goods ?”
“GOTO place for home accessories! Good prices (albeit the game of false 'retail price' with the subsequent "discount")...friendly and helpful staff.”
“I'm currently trying to sleep on a Sleep Number bed, and am searching for a comfortable adjustable mattress. My old queen mattress was a double pillow top, which I had been unable to find untill I discovered the Mattress Factory.With a double sided mattress, you can flip the mattress over, and reduce wear and tear, and elongate the life of the mattress. They are also super comfy. When I bought the Kingsized Sleep number, I put the old queen bed in the guest bedroom. Every guest that has slept in there says that it is the most comfortable bed they have ever slept in.I love the fact that the mattress is manufactured right there onsight. Their prices are reasonable, and they carry the beloved dual pillow top in a King size.I'm looking forward to getting a good night's sleep again!The salesman was super friendly, and answered all of our questions. The store was nice, and they had a decent selection of beds.”
“I first moved to Richmond in March of last year. I purchased a mattress from here. A Queen sized mattress at a very reasonable price. I like coming here because of my budget conscious state of mind toward everything.”
“Stopped in this cute shop on a rainy Sunday. Was quickly greeted by a charming young lady. The shop is located in an old house that is very cool in itself, many rooms containing very nice displays. They showcase an eclectic variety of home decor, gifts, upcycled items, vintage and antique lots of their items were just my style. They had a fun selection of jewelry at good prices. fancy door knobs and hooks old and new. When I was ready to make my purchases, it was a friendly, quick and efficient check out. I am very happy with the goodies I bought. I don't live in the area but would definitely return to Hoo's Pickin anytime I'm in that neck of the woods. Very pleasant experience. A happy customer from Doswell, VA”
9:30AM - 9:30PM
12850 Jefferson Davis Hwy, Chester
Furniture Stores
“I rate this location 5 stars ? plus! Why, because at this location, you can have a multitude of choices and places to eat or grab a drink, coffee, or a quick sandwich you choose. There's plenty of parking free for all customers. The parking lot is clean, and you look and feel secure. This site is always busy. My wife contributes to that status too. ??
This not a Mall, but stores are in close walking distance to each other. This is bad for my wallet. Once my wife goes in I can expect she will find something she likes or doesn't have. Yikes! Well, if you're in the area, you have got to check this site out. Google Maps location is right on. Just follow. Now enjoy, got to run. Ciao ? Stay Cool!”
“Just spoke with ms Tanya and all I can say is she has the best attitude and great customer service she broke everything down for me and Made me so comfortableI will forever do business with great people like her????????”
“I would like to thank Gary the store manager for always being so helpful and making my rentals an ease! Thank you Gary! You’re the best ! Your boss need to give you a Bonus for exemplifying Excellent Customer Service ?M. Jackson”
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“Heather greeted us, worked within our guidelines and sold us a fabulous choice on sale!
Gave us wonderful financing options as well!! Would recommend highly!”