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10AM - 9PM
11620 W Broad St, Richmond
Furniture Stores
“Tionna really really helped us today find what we needed and helped Dad get sleeping better. She strived to help us fiance or snap pay the bed. Above and beyond customer service. She really seemed to care and showed us all our options.”
“Bob was awesome and did a great job giving me information. He was very knowledgeable and gave me good advice and besides that we’re both from TX! It was a very good experience! Billie Wallace”
“Jackie was very knowledgeable and helpful. She explained the pricing and discount and also assessed my posture on the mattress to protect my back.
I loved her honestly and transparency. Shopping here was a seemless experience.”
“Excellent customer service! I called LaDiff yesterday for advice on a leather recliner, and Lea (designer) went completely above and beyond. All over the phone and text, she checked inventory, provided delivery options, and sent over quotes in no time. I was incredibly impressed by how well she knew her stock and how quickly she calculated timelines for special orders. To top it off, I texted her a photo of my room, and she used an AI tool to reply with pictures of how the furniture would actually look in my space. She truly went the extra mile - highly recommend working with Lea!”
10AM - 9PM
9410 W Broad St, Richmond
Furniture Stores
“Greg was very patient and helped me find my perfect mattress. I am confident this one is going to work long term thanks to the amount of time I was given to test and him talking me through the details.”
10AM - 8PM
4746 S Laburnum Ave, Richmond
Furniture Stores
“Doug, the sales representative was fabulous. He was very knowledgeable when I told him what I wanted. He showed me several mattresses and gave me all the information I needed to make a informed decision. He is very friendly and I will definitely come back there for any future needs.”
“Great experience! Friendly Saleswoman greeted us immediately upon entering the store, showed us the dressers and chest options, we found exactly what we wanted at a good price, and checkout was smooth and quick!”
“Rhonda thank you for everything. Rhonda allow you to shop at your own pace and she is just perfect for that store. She is awesome. People if you are in need of furniture please go and she Rhonda.”
“I have not received my chair yet, so I can comment on the excellent service I received when I went to the lazy boy store in richmond. Tatania (sp) was very personable and knowledgeable about the furniture. I was given plenty of time to test out the chair and go through all the ins and outs of a chair that actually heats and massages. Everything was explained very clearly, and I felt very welcome in the store. I received the chair in two days and I can't wait. ( I have since received the chair and it is so comfortable and nice to have in the house).”
“Amy at Ethan Allen was wonderful to work with! She really took the time to understand my style and vision for my home and guided me toward beautiful choices that pulled everything together. She has a great eye for design and made the entire process easy and enjoyable. I’m thrilled with how everything turned out and highly recommend Amy!”
“My husband and I met Mike Beasley at Sofa Creations. Mike is helpful and knowledgeable about each piece.
The furniture is well made with lifetime warranties.”
“We bought our sofa from them on Memorial Day and they held it until July. From the second we walked in the staff was kind, accommodating and never once made us feel pressured or rushed in our decision. We ended up with the first one we tried there.
When we came to pick it up they had the whole thing wrapped up and ready for us by the door! They even helped us load it.
From square one everything was smooth and easy. The five stars is simply not enough. Amazing business and we will
be back.”
“This is my absolute favorite store in Richmond. They sell consignments and have such a vast selection of items: purses, home, decor, handmade clothing, artwork. You name it they probably sell it. The owners, Heidi and James, are delightful people. The first time I went there was on a Sunday and Heidi stayed past closing so I could look around and of course, I made several purchases which I love. They are genuinely good people and I hope everyone in the Richmond area goes to check them out. We should all shop local and support small businesses, especially this one. I am downsizing because I am on hospice with end stage heart failure. I mentioned this to Heidi because we had a lengthy conversation while I shopped. I tried to consign some of my things at the consignment store that I purchased them from, but that place did not accept them. Heidi offered me to bring them to her and she’s going to try to sell them for me. She didn’t have to do that. I didn’t ask her to do that, but I certainly appreciate it more than she’ll ever know. So when you buy from Gracie’s Cottage, you’ll know that you’re buying from local people who show empathy, compassion, and loving kindness to others. And you will be getting adorable items. I adore this fleur-de-lis trinket box I purchased. I happen to know Gracie’s Cottage has several new fleur-de-lis items in stock. Thank you, Heidi.”
“I had the most pleasurable shopping experience at Ashley furniture with Jennifer, a store associate and now my new friend. She spent over an hour with me as I selected a new bedroom set. She was so patient and accommodating. I couldn't thank her enough for all she did to make my shopping experience exceptional.”
“Great spot to demo different foams and covers in person. Tristan was very knowledgeable and nice. He even helped me get an extra 5% discount I didn't know about! If you're in the greater Richmond metro region it's worth going to the store to ask questions and make sure all the components are ordered correctly to avoid returns. Couch is great too”
“The custom headboard ended up being my favorite part of the whole set. The stitching looked clean and the padding made it comfortable for reading in bed. Installation took slightly longer because of limited elevator space, but the crew handled everything patiently and without damaging anything.”
“Very cool place! I came for a specific item, and had to force myself not too look at all the other cool stuff I wasn't there for. So many amazing looking vintage pieces of furniture and art. The owner was super nice and had very friendly vibes.”
“Traci worked very hard to understand exactly what I was looking for … and I could not be happier with the end product! HIGHLY RECOMMENDED. Five stars all the way!!”
“Walk into Twig and get renewed and refreshed. I love the uniqueness of items/gifts available right here in Lakeside. I try to take visitors to Heather's shop and no one leaves empty handed. I love, too, that Heather supports her community.”
“In addition to quality pieces that are already made, Owen Suter builds pieces upon commission. I have long appreciated a huge, 250-year-old piece at Williamsburg and called him to ask whether he would make a similar one, sized to fit my home. To my delight, his first thought was to go there to examine the original. His years of work earned the trust of the curator, who gave him access to examine the piece.
As the work progressed, Mr. Suter has sent full-scale diagrams to check the size, reviewed my home's dimensions to plan the way it will reach its destination, and examined the finish on adjacent furnishings to choose the best finish for this piece. His concern for the authenticity of this piece and its place in my home is unlike anyone with whom I've worked before.
His work is displayed at Mount Vernon and Monticello. Owen Suter is a national treasure and should be more widely known.”
“Schewels furniture store has been around for a while, but this was a sweet find for me as I was driving on Mechansville Turnpike one day. The store has a large inventory of every type of furniture, and if you can't find it in the store , just check on line. The sales reps are friendly and helpful, but not pushy. They give you plenty of time to roam the store and look around. They check on you ocassionally to see if you have any questions. I really enjoyed my shopping experiencce and love my purchases. Kudos to Dwightg Barrett, a great salesperson.”
“My husband and I went to several mattress stores and none had what we wanted. We decided to try Original Mattress Factory and we are so glad we did! The fact that the mattresses are made right there was a huge plus. Any time we can support this we are happy to do so! We bought an Ortho Plus Pillow top King and it is wonderful! It is so plush and comfortable. Thank you Original Mattress Factory for having “THE” mattress for us!”
“Prices are on the higher side, but are fair for a curated shop with inventory of higher quality. Small shop, easy to do a quick breeze through. Staff is pleasant and helpful.”
“Visited this antique store recently and upon my surprise met a young lady named Vicki selling some of the best bake goods I have had in really long time. The black bean brownie she sells is the best BROWNIE (that's tight browie) I have EVER had.”
9:30AM - 9:30PM
5478 W Broad St, Richmond
Furniture Stores
“jewel was so nice and made the entire transaction amazing. she was so happy and cheerful despite them being pretty busy. she was so nice and provided outstanding customer service!”
“Just bought beautiful Italian throws and a gorgeous white cotton matelasse from Fraiche. Exceptional service. Beautifully decorated for the holidays — so festive. Can't wait to go back for some Christmas presents!”
“Knowledgeable owner and a nice selection. I was asking about Lane MCM dressers and he knew that there weren’t many made in the style I liked, so they less frequently surface.”
“My wife's favorite time of year at Kellogg Collection. The salespeople are very talented and willing to give suggestions that will create a magical experience.”
“STEPHANIE AND HER DAUGHTER, AND ALL THE REST OF HER STAFF ARE TOTALLY AWESOME AND AMAZING PEOPLE AND SUPER DUPER FANTABULOUS DOING BUSINESS WITH THEM, I WILL DEFINITELY BE BACK VERY, VERY, SOON ♥️ ♥️!!!!”
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“I have nothing but positives to say about my experience with Mattress Firm (Willow Lawn). I went there shopping for 3 mattresses. Heather was very pleasant and knowledgeable about each type of mattress and was able to narrow down the selection to exactly meet my needs. She wrote me a quote that day. I told her I would think about it and come back the next day. SN…I also observed her assist a rude customer with complete professionalism.
When I returned the following day, I was assisted by Duncan, who was also great to work with.
I highly recommend this store. The prices are competitive and the service is great!”