Home Improvements near Chesterfield, VA

“Picked up mulch today during the big sale along with many others. Cars were getting backed up. Enter Iesha. A petite, strong, friendly Lowes associate. She wasted no time picking up those bags of mulch and loading up our truck. She smiled and made quick work of those bags. Extremely impressed with her muscle but mostly with her get this done attitude. Lowe’s you better appreciate her. I know I do.”

“I was passing through VA and a bearing went out on my trailer. I went to the Tractor Supply Store in Chester, VA and not only did I find the needed parts (with help), but the cashier (Joey) called her husband... who was off work already ... who is a master mechanic... and he came and put me all back together, even using parts from his own Supply in his truck. And.... he wouldn't take ANY MONEY for his help or his parts!!! Angels in Virginia for sure. What a blessing.”

“I have been in here 4 times in the last 2 weeks. Service is way better than colonial heights Virginia. Friendly courteous and polite. Oh and did I mention helpful? Huh, it's a shame the other home Depot stores aren't like Chester.”

“Two thumbs up to Mike at the Pro Desk of Home Depot, Carmia Way, Midlothian, VA. Mike was easy to find, answered our questions, helped us load our door onto the cart, and helped us load our door into our truck. After visiting Lowe's first and searching the store but finding NO ONE even interested in helping us, it was refreshing to discover Mike at Home Depot. Thanks, Mike, for your friendly professionalism. You have made us Home Depot fans for life. Mike deserves a raise!
~~ Harry and Barbara Markland”

“I never write reviews, but I needed to write a review about a phenomenal experience I had in the blinds department with Merrick. As someone who has worked in retail service and retail management for many years in my past, I know how rare and hard it is to find employees who are dedicated to delivering excellent customer service. I had quite the dilemma and issue with some blinds, and Merrick was one of the most helpful employees I have ever encountered. You can tell by first interaction with him that he genuinely cares about serving and helping people. Not only is he immensely educated and knowledgeable about his department, but his skill and precision to his craft is phenomenal. He treated me and my father like long-time friends upon first interaction. You could feel how much he wanted to assist and help us in or situation. Keep in mind this was in the evening at the end of his shift as well. He is a phenomenal team member for this Home Depot location to have. I would strongly recommend this location to hang onto him.

Even after he was done serving us, he immediately rolled into the next set of customers who were also waiting for his assistance with the same level of service with a desire to help them as well.

He’s a standup employee and I just felt the need to leave a review for the amazing service we received at this location by Merrick.”

“The service at this Chester Lowe's was phenomenal! Jim assisted me with my lighting purchases in a very professional and knowledgeable manner. The cashier was also superb. This is my favorite Lowe's store”

“Jeremy helped me cut some lumber first thing in the morning so I could get my mailbox fixed. Really friendly and helpful.
Later I was picking up a prepaid order on 5/17 and Arlene was the only one who helped me. She was very kind and patient.”

“Excellent customer service! Theo was great!He was very knowledgeable, patient, and took the time to help me find the right electrical parts for my garbage disposal installation. He explained everything clearly and made sure I left with what I needed. I really appreciate his help and professionalism. Thank you!”

“I finally have some time to send a BIG thank you to Michael at the retore in Chesterfield.

I’ve been visiting the ReStore at Chesterfield Towne Center consistently for the past few weeks, and every single time, I’ve been warmly greeted by Michael. Whether it's a cheerful “Where have you been?” or “I haven’t seen you in a while,” his friendly and familiar energy makes walking through those doors such a joy. Even when I was just there the week before, he still made me feel like a valued guest.

Michael creates such a positive and inviting atmosphere—it truly transforms the shopping experience. As a realtor, I often look for creative giveaway items, and during one visit, I spotted some beautiful bottles that would be perfect. When I mentioned this to Michael, he didn’t hesitate. He said, “We’ve got a few more in the back,” and came out with not just a few, but eight boxes! When I asked if there were more, he smiled and said, “I got you,” and came back with the rest. Thanks to him, I was able to purchase them all—and left with a cart full of treasures and a heart full of gratitude.

Michael also remembered that I love gardening (how sweet) and kindly reminded me that the potato slips had arrived. I was so excited I practically ran to get them! His thoughtfulness and attentiveness go above and beyond.

I honestly don’t know what I’d do if Michael wasn’t at the ReStore. He is the heart of that location—kind, gracious, and always ready to help. He makes every visit worthwhile, and his presence is a true gift to the community. Thank you, Michael, for always going the extra mile (just for me :) I know for everyone who enters the store!”

“When I first started shopping at this store I did not have a good impression. Customer service was lacking. I made sure when I shopped I knew what I wanted got it and left. Didn’t ask any questions . Sometimes I needed to return items but would not because of the customer service. But lately it seems to be changing. The floor associates are helpful, they ask if you need help and they take their time with you. I want to give a shout out to Robert in plumbing!!! I have been in the store on two occasions and he has been more than helpful and very friendly.”