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“Great store and friendly, helpful employees. Sara loaded 3 50# bags of cow feed in my cart....and was the one who answered the call to come help me put it in my car! Now, if I could have just taken her home with me ?❤”
“I have been in here 4 times in the last 2 weeks. Service is way better than colonial heights Virginia. Friendly courteous and polite. Oh and did I mention helpful? Huh, it's a shame the other home Depot stores aren't like Chester.”
“The lady (black hair and a pink wool cap), who worked at the returns desk was fabulous. Patient and kind, she also tried to help us find another wheelchair ramp to suit. Thank you!”
“They've always been good to me. I've been going there since that store open That's around 20 years plus by all of my building materials from them appliances. I always buy that first before I go anywhere else only if they don't have something”
“The service at this Chester Lowe's was phenomenal! Jim assisted me with my lighting purchases in a very professional and knowledgeable manner. The cashier was also superb. This is my favorite Lowe's store”
“Jeremy helped me cut some lumber first thing in the morning so I could get my mailbox fixed. Really friendly and helpful.
Later I was picking up a prepaid order on 5/17 and Arlene was the only one who helped me. She was very kind and patient.”
“Everywhere else we have lived and purchased multiple hpuses, we preferred Lowe's. The Lowe's here cannot seem to get their stuff together. So we went to Home Depot and now this is our preferred place after the help they gave.”
“I finally have some time to send a BIG thank you to Michael at the retore in Chesterfield.
I’ve been visiting the ReStore at Chesterfield Towne Center consistently for the past few weeks, and every single time, I’ve been warmly greeted by Michael. Whether it's a cheerful “Where have you been?” or “I haven’t seen you in a while,” his friendly and familiar energy makes walking through those doors such a joy. Even when I was just there the week before, he still made me feel like a valued guest.
Michael creates such a positive and inviting atmosphere—it truly transforms the shopping experience. As a realtor, I often look for creative giveaway items, and during one visit, I spotted some beautiful bottles that would be perfect. When I mentioned this to Michael, he didn’t hesitate. He said, “We’ve got a few more in the back,” and came out with not just a few, but eight boxes! When I asked if there were more, he smiled and said, “I got you,” and came back with the rest. Thanks to him, I was able to purchase them all—and left with a cart full of treasures and a heart full of gratitude.
Michael also remembered that I love gardening (how sweet) and kindly reminded me that the potato slips had arrived. I was so excited I practically ran to get them! His thoughtfulness and attentiveness go above and beyond.
I honestly don’t know what I’d do if Michael wasn’t at the ReStore. He is the heart of that location—kind, gracious, and always ready to help. He makes every visit worthwhile, and his presence is a true gift to the community. Thank you, Michael, for always going the extra mile (just for me :) I know for everyone who enters the store!”
“When I first started shopping at this store I did not have a good impression. Customer service was lacking. I made sure when I shopped I knew what I wanted got it and left. Didn’t ask any questions . Sometimes I needed to return items but would not because of the customer service. But lately it seems to be changing. The floor associates are helpful, they ask if you need help and they take their time with you. I want to give a shout out to Robert in plumbing!!! I have been in the store on two occasions and he has been more than helpful and very friendly.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Picked up mulch today during the big sale along with many others. Cars were getting backed up. Enter Iesha. A petite, strong, friendly Lowes associate. She wasted no time picking up those bags of mulch and loading up our truck. She smiled and made quick work of those bags. Extremely impressed with her muscle but mostly with her get this done attitude. Lowe’s you better appreciate her. I know I do.”