The UPS Store at Commons Square is known for its friendly, helpful, and knowledgeable staff. Customers appreciate the quick and professional service, especially when handling Amazon returns and shipping needs. The team is consistently courteous and provides great suggestions, making the experience easy and stress-free. The store is always clean and well-organized, with staff working efficiently to assist customers. Although parking can be challenging, many recommend parking at the nearby bank. Overall, the store offers reliable service, with staff who are eager to help and ensure a positive experience.
Darryl greeted me kindly (very polite), helped me order a short-notice poster request, and delivered within two days (so much faster than anyone else)! I appreciated the great product…and service! Bart S.
May 2026
The employees at this location need a refresher on customer engagement , because they definitely lack it.
April 2026
Gerald was super helpful with printing the documents I needed for my craft night! He was juggling multiple customers and phone calls at the same time, but still stayed friendly and professional the whole time.
I’ve always had a great experience at this store. The team is consistently helpful and easy to work with.
