Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
2475 N Franklin St, Christiansburg VA 24073 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner in Christiansburg, VA, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment. The staff is noted for being friendly and helpful, with one employee named Austin receiving particular praise for his outstanding customer service. Many reviews mention long wait times, but the staff work hard to assist everyone. Customers have found quick resolutions to issues, such as billing problems, especially compared to Xfinity's AI customer service. Despite facing challenging situations with rude customers, the staff maintain professionalism and patience. Overall, this location is recognized for its excellent service and dedicated team.
Most Recent Reviews
July 2026
I had really awesome experience with Austin. Really nice gentleman he went out of his way to help everyone an me. MUST KEEP this gentleman in your store. He knows what he's doing an he has awesome customer service.
July 2026
Starfire was awesome! Friendly and helpful, they saved me so much time when I went to cancel my internet.
June 2026
Comcast digital AI is awful but this store helps. Manager is quick to help.
1☆ minus for how difficult it is to use the AI to get ahold of a real person.
More Comments(104)
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