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“Tanisha was absolutely wonderful. She was very kind, patient, and genuinely helpful from start to finish. She assisted me quickly and made the whole process smooth and stress-free. You can tell she truly cares about helping people. I really appreciate her support and professionalism.”
“I have had this bank for almost 10 years and have never had a single issue whether with my accounts or persons! I highly recommend them! I have been approved very quickly for a personal loan and had wonderful agents such as Michael and Pat that communicated with me through every step of the process. Professional and personable which is rare to find! Thank yall so much”
“I absolutely love Wells Fargo. They have been my bank for 10 years and despite all the bad news that one hears about them, they have been great towards me at least. This branch has helped me open accounts and credit cards, always being kind and helpful. I have even recommended family members over and they have been thankful to do the switch. So far I've had no reason to look for another bank, Wells Fargo is my bank. Highly recommend it”
“Ayjah was absolutely phenomenal!!! Her patientce and thorough explaination and education of the bank products were impressive and made us very comfortable. She took the stress out of the process with her professionalism, kindness and courteousness. High level customer service!!!”
“The staff at the Colonial Heights are nice and know what they are doing. However, the online banking is the pits. It's the worst I have every dealt with. Just logging in can take forever from day to day.”
“I’ve been at this branch when it was across the shopping center. Associates are always pleasant. Only drawback sometimes is when an associate has went to lunch. The line backs up sometimes, but it’s understandable.”
“We have had great experiences with this bank at numerous branches over the years. We have business accounts, personal accounts, and even gotten some help with teaching our teens financial literacy. This bank goes above and beyond for its community as well.”
“My experience with Cameron was amazing. He was kind, patient and understanding. He made our stop a wonderful experience. Very assuring to know I am banking with him.”
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“I cannot say enough great things about Primis Bank in Colonial Heights! Jeff, Kristine, and the entire team are absolutely incredible. They truly understand small business ownership and what business owners need from their banking relationships and accounts. Their professionalism, responsiveness, and personal attention make a huge difference.
The level of service they provide through Vibe is outstanding, and it’s clear they genuinely care about helping their customers succeed. It’s rare to find a banking team that combines expertise, customer service, and a true understanding of entrepreneurs the way they do.
I would highly recommend everyone — especially small business owners — to open accounts with Primis Bank. If you’re looking for a banking partner that actually takes the time to understand your business and provide exceptional support, reach out to the Colonial Heights branch and learn more. You will be glad you did!”