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“The staff here are fabulous! They have a wealth of knowledge, and their suggestions are on point. I love (my dogs love) the natural chews. The tendon chew is a huge hit with my senior dog and hubby's new puppy!
I find the staff so attentive and available - the passion & love they have is so apparent. Awesome customer experience at a brick & mortar store.”
“2/9/24 10:25 am. I needed nail claw caps for cats. This Petco had them in stock and the employees were helpful. I also love it that they have kitties in the store available for adoption ❤️”
“I’ve been bringing my pup to Lorena for 8 years and she is absolutely amazing! I first met her at the Chantilly location and followed her to Springfield because I trust her completely with my dog. My pup works best with her, and I can always count on her to do a fantastic job every time. She’s professional, caring, and truly skilled at what she does. I wouldn’t go to anyone else — thank you, Lorena, for always taking such great care of us!”
“When I was going to pick up an Item that I bought online, one cashier guy said it's not ready it will be another 4 hour's; because we are so busy. He was rude towards m, butt another gentleman named Kevin who heared the cashier talk to me rudely was very helpful and even helped us pick another item that was better. Kevin needs a 5 star review. Thank you, Kevin.”
“I have fond memories of the Petco in Burke which is where I used to take my beloved German Shepherd named Summer until she passed away last year. The grooming staff all knew summer by name and everyone working there was super friendly, welcoming, and very caring to all pets coming in for an appointment. As most dogs get nervous and have a bit of separation anxiety when being dropped off, the staff were always very kind in handling Summer. The service performed at the Petco grooming can be a bit pricey if while adding on options, however it's well worth it imo. This is the only place I could drop Summer off for grooming and be without any worries. If I do decide to adopt again, I will be going back to Petco in Burke. Highly recommend them.”
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“This Petco location is usually stocked well, and employees have always been helpful when approached. The rewards program is great. You actually get a full bag of bag food after every 9th purchase. And free grooming after every 6th groom. You get points for every purchase that lead to $5 rewards towards purchases. With these perks, I prefer Petco over PetSmart.”