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“A huge thank you to Tiffany Alley!!!!
After struggling and going to four stores....yes four stores, literally on the phone with customer service for 1.5 hours. Tiffany got my phone back working and me back connected!!!!!! Highly recommend and above and beyond service!!!!! Its sad this store is closing as I don't believe they are gonna find another customer service representative as caring, hard working and that go getter personality as Tiffany does!!!!!!”
“Such a great experience with Jason and his Pulaski team- professional,quick and helped us wonderfully ❤️. Had a lock out issue on my Samsung device as a real estate agent I need my device. Got devices reset and restored.”
“Am so glad we decided to go in for help w a broken phone. Adam truly went to bat for us when insurance wanted us to pay & we shouldn’t have had to. He also revamped our account & found us some awesome deals, was extremely patient w all of our needs & truly went above & beyond to provide one of a kind exceptional service. Very grateful! PS: not saying the other workers aren’t great but we only experienced Adam; can confirm this man deserves a raise!! ?”
“Best customer service you will ever find! No matter what issue I might throw at them, whether it would be a broken phone, operator error, or question about my bill, every team member there will go above and beyond to help me! I can't think of one single time I have left unhappy! I would definitely recommend anyone that's needing a phone are wanting to transfer service to a better company, to definitely choose T-Mobile in Pulaski Virginia!!”
“Great staff that greeted me as soon as I entered the establishment. Nice people that made the experience a great one. I wasn't expecting to have to buy a new phone whilst out of town but I had to mam up and do it. Took longer than what I had hoped but as always, my issues are never normal so it was OK. Grateful I found this location to be serviced and now I have a new phone and a new watch. Thank you to the entire team for your assistance and I wish you well!”
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“yo i hit da spot on sum i need a new phone type ish skyler was holdin it down fr had me like aight bet they wasn’t pushin nothin extra jus laid it out real chill like dis what it is n made sure i was straight forreal had me walk out feelin fresh if u slide thru holla at skyler they da plug no kizzy”