“Steve was very helpful and very knowledgeable. I upgraded 2 phones and the process was smooth and he helped set up everything I needed . He’s very patient. When you visit the store please ask for STEVE !”
“Positives: The employee was friendly and helpful. I received immediate service and didn't have to wait.
Negatives: It was unreasonable that AT&T required me to go to a store to verify my identity and that even after showing the employee a photo ID and providing my pin number, he still had to have a code sent to another family member for confirmation.”
“Amazing service from Robert at this Dulles 28 location. Had called verizon customer service last month to cancel a line but still received a bill. Went in today and talked to Robert - he saw that it wasn’t disconnected and helped me resolve the issue very quickly. Exceptional customer service!!! Thank you Robert!!”
“Very good afternoon, I am Mariana, I made a post because I am very satisfied with the service of this store and the people who work there, especially Rosi and Jordan and their manager Joe! And I do recommend this store! The best! And for a company it is importantGive an example and attention and with a good attitude!”
“Francis was delightful! She helped me as soon as she was available. Offered me different options and helped me decide on which one suited me the best. She is very knowledgeable and friendly. 10 stars!”