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“First, let me say everyone I interacted with has been positive and respectful. When I first arrived, Enterprise would not pick me up so one of their employees drove me. It was a service they offered to me.
Second, Briar is wonderful! He is responsive and has kept me updated throughout this process. He is also very knowledgeable about insurance policies. I definitely recommend using this collusion center!”
“Jalen D is an immaculate employee who deserves the highest praise, his work ethic & overall personality was such a joy. I had bought a contintental belt & was struggling to put it on, Jalen had asked if I needed help & once he had gotten off his shift he proceeded to help me put my belt on even when he didn’t need to. Thanks again Jalen & I hope more of your hard work can go noticed and appreciated.”
“Luis did an amazing job on my 95 mustang GT. The paint job and auto body work done is flawless. I recommend everyone to get work done here. Price was fair as well.”
“Great people to work with, ppg is what they focus on.If you don't know, Ppg / Shopline lays down really nice and comes out free of orange peel if you have a decent gun and know how to spray.”
“Best place to order parts Very very reliable excellent parts , you should know what you ordering they will give you exact part matching with your car VIN I have been ordering for last 18 years never got Disappointed”
“I would like to commend Jaz and Melanie as today I was in to purchase oil and there was a line. Melanie had walked in saw the line of customers and she clocked in to help get line down. Come to find out Melanie had just Her shift elsewhere and had stopped in to Dumfries store for personal reasons. What a team player!”
Auto Parts
Auto Parts
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“Phenomenal service and communication from start to finish. My wife and I have a 2026 Tesla Model Y and I hit a deer about a month ago. Even with the collision avoidance software I was still not able to avoid the deer. The challenge with repairing a Tesla is the fact it is a requirement for the repair center to be certified by Tesla in order to retain factory warranty. CARSTAR is certified and not many other shops in the area are. Wilbur was the case agent who was assigned our claim and was outstanding. He provided regular and timely updates as our car went through the repair process. Due to circumstances beyond his control the technicians were not able to complete all of the repairs prior to the Thanksgiving Holiday as planned. The shop also took care of coordinating and arranging our rental vehicle. Overall a very pleasant experience and I highly recommend this shop for any collision repair services.”