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“I can't say enough great things about Luz and Arti. I came in with my wedding invitations, and they were so helpful with figuring out the stamps and the best way to ensure my lumpy envelopes would be mailed safely. I am so grateful for their time and kindness.”
“I just want to say that my first experience at this post office was amazing the sweet lady who helped me out was beyond professional. My return experience hadn't been going that great until I came to this post office and she helped me out and made the experience easy for me. Not to mention she understood my struggle with returning anything to the UK. This lady with multitasking helping me and helping everybody else with a positive attitude. She deserves her flowers.”
“I had a great experience and this is one of my go to locations for USPS. Darryle was fantastic. He was professional, helpful, and provided great guidance on the best way to ship my package. I appreciate him taking the time to come in to explain along with his positive interaction with other customers. It was a quick and easy experience.
There are plenty of supplies at this location to help prepare your package. I would definitely recommend.”
“I had to ship a package that I myself was confused about how to best pack. The guy at the counter was super helpful and ended up saving me money even when he had the opportunity to charge me more. The post office itself is also very cute aesthetically.”
“LOVE this post office. You can park for free — unlike many post offices. The staff is super-friendly, unlike many post offices (looking at you, River Road, Potomac!) and they are knowledgeable and efficient but not officious (looking at you again, Potomac!). Plenty of mailing stuff if you need it — plus some greeting cards and sets of cards. All the stamps. Never a line (hello Potomac, and Bethesda POs). But mostly it’s the staff.”
“In and out fast. I was about an hour early to my appointment, I thought I'd have to go back, but I was able to do my fingerprints at that moment, and it was very fast.”
“I love this post office. The workers there are so nice. The Merrifield location literally kicked me out because they could not get my fingerprints to work and the staff at this location were really patient and save me. Thank you!!!”
“Highly recommend! Really great experience at this USPS. Friendly staff and great service. Located in a super cute area with stores and restaurants and plenty of parking.
Had to wait a bit for the family in front of me getting their passports done but I was next in line and completed it within 10 minutes during walk-in hours. Very happy I was able to do so as I needed expedited service and had gone to another USPS the same morning and had a terrible experience (opened 10 min late, super long line and agent managed to get thru only one family during the entire hour and so everyone else was SOL)”
“Hands down the best USPS experience I’ve had in the DMV. Sue is an expert advisor and helped me multiple times over many packages with complex needs. Very grateful!”
“I had a good experience here. The clerk was very nice and helpful. They had everything I needed to mail a letter promptly.
The store is clean and decently stocked.
Wheelchair and assisted mobility friendly.
Plenty of parking. Easy in, easy out.”
9AM - 2PM 3 - 5PM
6375 Seven Corners Center, Falls Church
Post Offices
“Jovan at the front desk is wonderful, he helped me out a lot. And when a trash can was on fire outside, he jumped into action looking for a fire extinguisher, which that location didn’t seem to be supplied with. But I could tell if he did have one there, he would’ve saved the day. USPS better put some fire extinguishers in! Either way Jovan cares and he deserves a raise.”
“I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!”
2 - 4PM 8:30AM - 1PM
217 Buffalo Soldier Ave, Fort Myer
Post Offices
“The person working the desk was so cheerful and kind! This was no small feat, I am sure, since I visited near closing time on a Friday.I brought in a package to ship with duct tape on it, which she informed me was not allowed. I would have just left and come back another day, but she said someone else had left a roll of tape behind and I could use that. This is obviously not something that is always available, but I feel thankful that someone left tape behind and that she thought to offer it to me!”
“One of your employees, Jeanne, is such a kind, down to earth, and respectful woman! I hope you really appreciate her.
She's friendly and upbeat, and sympathetic-- not something I see often with USPS and probably one of the best USPS employees have come across in the last couple of years. She's very good at making people feel at ease -- as someone who was recently let go from the government, her kindness, patience and understanding was greatly appreciated.”
“No passport photos here! The employees were quick and helpful in processing our passport application, but we did have to go to CVS and get a photo to bring back.”
“Hard to find cause the sign is not like other offices usually have. there is no self-service machine inside. I was here once, the employee was not talkative and did not say hello or wish me a good day in return. It's quite cramped and a little bit dark inside.”
“Pleasant, efficient staff. Experienced with international mailing forms/requirements. Small shop, but we’ll-stocked. Long waits only on tax filing days & right before Xmas when people are mailing gifts.”
“Tracy is a breath of fresh air when it comes to the post office. She is nice, greets everybody, isnt condescending when you ask for help & wishes you a great day once your transaction is complete.
I personally cant stand S Glebe Road location down the road from this one because they are always rude- God forbid you ask them to lend you a pen!
This N Glebe location is a little further out for me but I’m glad I went today as Tracy was a delight.”
“Visited for the first time Saturday morning and my experience with this post office was great Ali was very pleasant and helpful compared to my previous experiences with the post office in Stafford which was always unpleasant.”
“This 5 star review is for Lauren.I’ve been to this post office several times, and my experience today with Lauren was exceptional! She was very helpful, friendly, and ensured I was charged the right amount for stamps. Apparently I had been overcharged for stamps the previous times I came to send my wedding invitations internationally and locally. I appreciate that Lauren informed me of the international stamp, which was not mentioned by other employees the previous times. (The other times I was overcharged by at least 50 cents for stamps to send my wedding invitations internationally, and overcharged by 40 cents to send wedding invitations locally.) A note to management, please ensure that all employees let customers know of all stamp options and to not overcharge.I do appreciate that at every encounter with different postal employees, all employees hand cancelled my wedding invitations.”
“I visited the Kingstowne post office yesterday, and I was overjoyed. The entire building was decorated for Christmas, which was a very surprising and delightful sigh after years of not being able to even acknowledge it.
My sales associate, Mr. Truong, has always been amazing. He has a sarcastic sense of humor I appreciate, and always try to educate you what did you do wrong ? and, that I can say whatever funny I want without him even batting an eye.
For the lady who had to deal with a rude customer, I am very sorry. I am also sorry for everyone who is lashing out at you. Remember that you never know what another human is going through, so it's important to be kind.
I did experience some negativity at this location before, but everything has improved lately, which is a great sign that things can change for the better.
Wishing everyone a Merry and blessed Christmas.”
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
“Great Post Office with friendly staff! I was helped by both people, and ended up with Drew, who was incredible! Speaking to him was like speaking to a friend. Great customer service from both! I have also been there for passport service and it was friendly and efficient.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“The only post office I’ve been to where I would give it a 5+ star, for passport service. Lovely lady’s at the counter. The first hour there was one lady at the counter with 2 appointments and 3 walk ins. She handled it very well by herself.”
“Went Friday at 3:30 p.m. It was a bit busy but the workers were doing a good and efficient job. Got my money order and was done with my transaction in 5 mins. Total time 20 mins.”
“Went on a Tuesday around 1pm. This location is quite convenient because it has a good size parking lot, unlike a lot of USPS locations in Arlington. There was a short line for the passport station and no line for the mail counters. There was only one staff member working at the mail counter and they were very friendly. I had a prepaid shipping label and I was in and out very quickly, which was quite nice especially considering how short staffed Arlington USPS is. Not sure why there are so many negative reviews.”
“I made a Passport appointment and I was in and out in less than 15 minutes to include a picture and they do money orders on site. Everyone was very helpful and not on their phones or gossiping while customers were waiting. SORAYDA helped me with my passport and was an absolute all star. SORAYDA was knowledgeable and walked me through the entire process.”
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“I love all employees at this location ! Customer Service Skills are top-notch ! No matter what others may say about a LUNCH BREAK, the employees here need a break as well. I give TALITHA 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”