Jermantown Shell is a trusted and reputable business known for its honest and transparent service. Customers frequently visit for oil changes, safety and emission tests, and state inspections, often returning over the years. The staff, including the manager, are highly praised for their helpful and clear explanations, especially when it comes to repairs and inspections. They are honest about costs, avoiding unnecessary fees and upselling, which builds strong customer trust. Many reviews highlight their fair pricing, with charges that are reasonable and often lower than expected. The business is also appreciated for its integrity—explaining faults clearly, offering genuine parts, and providing detailed advice. Although wait times can be long, customers acknowledge that this is partly out of their control. To make waiting more comfortable, the staff distribute free cold water and donuts and ensure customers are in shaded areas, showing respect and care. Whether it’s a quick tire check, oil change, or major repairs, Jermantown Shell consistently earns positive feedback for its trustworthy service, professionalism, and customer-focused approach. This combination of honesty, fair pricing, and thoughtful customer care makes it a highly recommended local business for automotive needs.
I always get my Emission & Inspection from here. Recently, I brought my car here for diagnostic and Brad (the manager) was extremely helpful. Highly recommend this place. They never charge you extra or charge any unnecessary fees.Thank you so much!
February 2025
Got my tires changed here. Staff is so chill. Gonna come back here for services
November 2024
I took my car here to get my tire checked out. They had a long line but were able to accommodate me and fix it up super quick! They were really helpful and I definitely recommend them.
