Metro by T-Mobile is a highly praised wireless service provider, with one of its locations receiving exceptional reviews. Customers describe the staff as incredibly helpful, patient, and kind, particularly highlighting the excellent service provided by young employees. The reviews emphasize the ease of switching between phone models, with the staff guiding customers through the process and ensuring a seamless transition. Customers also commend the store's overall great customer service, with one reviewer even suggesting that the exceptional employee, Katherine, should train the entire East Coast team. The store is described as the best T-Mobile location in the area, with the staff going above and beyond to assist customers, even providing them with gifts. Overall, Metro by T-Mobile is praised for its outstanding service and helpful, friendly staff.
Appreciate the help of this guys, this store is very comfortable.
July 2023
Best service ever. I was wrongfully disconnected by a member of the plan and KATHERINE successfully restored my number as I use this number for business and work. BEST SERVICE I EVER RECEIVED TREATED LIKE HIGH PRIORITY. WOW METRO BY T-MOBILE. Have her train your entire east coast. Thank you, Katherine!!!! Eres la mejor!
May 2023
It’s a really great store, Sofia is very nice and extremely helpful. Best T-Mobile store in this area. I port my mobile to new upgraded iPhone 11. She is really friendly and Super helpful. She gave me lot of gifts.