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9:30AM - 7:30PM
10750 Fairfax Blvd, Fairfax
Mobile Phones
“This is hands down the best experience I've had at a Verizon store in my 10+ years as a customer. Orlando and LB both were super helpful and friendly, and made my whole phone pickup experience easy and smooth - excellent customer service.
I've ordered and bought 2 phones from other local Verizon stores in the past, and both times were beyond frustrating and ended up costing me extra time and money. I will never go back to those other stores.
I highly recommend the TCC Fairfax Verizon store. They had exactly what I needed, made the whole ordering process quick, and made my pickup a breeze.
I really appreciate the awesome customer service from start to finish. I'll be back for sure and highly recommend!”
“Excellent customer service! So patient and knowledgeable! Right iphone 17 color in stock. He helped me through a complicated plan transfer from previous provider AND made sure phone was set up correctly! Thx Arjun!”
10AM - 8PM
10950 Lee Hwy, Fairfax
Mobile Phones
“I want to thank Mike Gordy for providing excellent customer service to me on my new iPhone purchase. The transaction was seamless and he was very good at explaining everything to me about the updates to the phone. I highly recommend this Verizon store for your cellular phone needs.”
“We walked in to change my parent’s plans to our plans. Marcos was super patient, helpful and guided us to make the decisions that work best for each of them. Highly recommend the store and Marcos!”
“My boyfriend and I wanted to just check out the location, considering switching from Verizon. Ended up leaving the store with two upgraded phones and a great plan, feeling confident in making the switch to AT&T. Loved having to work with CISCO, he answered all our questions and walked us through the process of keeping our data and phone numbers. Great experience at this location and friendly employees.”
“We had an exceptional experience at this location! Jarlyn worked tirelessly to set up a complicated Apple Watch phone line for my daughter. She was a problem solver, upbeat the whole time, and a pleasure to work with. Thank you Jarlyn!!”
“Excellent customer service from Mr.David. Took the time to explain all my concerns and resolve my issue.He also made good recommendations for other services and promotions provided by T mobile. Mr. David is an asset for the company and should be recognized for going above and beyond to make customers walkout the store with a smile on their face.”
10AM - 8PM
9444 Main St, Fairfax
Mobile Phones
“I had a fantastic experience working with Daniel at Verizon today. I was dealing with a tricky situation regarding a Wi-Fi router return, and he handled everything with absolute professionalism and ease. He was incredibly knowledgeable, patient, and made what could have been a stressful process completely seamless. It’s rare to find such high-quality customer service—Daniel is a true asset to the team!”
“Recently went there with my family. Daniel over there was super helpful despite us coming in towards the end of the day. We couldn’t get all the things we went for done but he was very kind and funny as he helped us with what he could. Stellar service from him. In the past it’s been nothing but the same.”
“I had an excellent experience at T-Mobile thanks to the outstanding service I received. Matteo and Lenny who assisted me were incredibly knowledgeable, patient, and genuinely focused on making sure I got exactly what I needed. They walked me through the process of upgrading my phone and made everything feel simple and stress-free.
Not only did they help me get my new phone, but they took the time to explain the benefits of adding an Apple Watch and a tablet to my plan. They answered all my questions clearly and never made me feel rushed or pressured.
What stood out the most was the professionalism and friendly attitude. They made the whole experience enjoyable, I left the store feeling confident in my purchases and very satisfied with the level of service I received.
I highly recommend this location, especially if you get the chance to work with them ☺️”
“BEST SERVICE EVER
Carlos helped me by explaining everything on my plan and why everything I was getting was beneficial for me he is honest and hands down the best rep in the store 10 out 10 would recommend”
“One of the nicer Walmarts around. It has groceries and other department store items. Food is usually in stock, people here are mostly nice, except when they are in the way. Self checkout seems unorganized, especially when there is an issue. It took 10 minutes to get someone to fix the self checkout machines for 3 people. I would go to this walmart rather than the ones in Alexandria.”
“Awi, helped to get these unnecessary apps off of my phone, so the tons of ads would stop disrupting the regular use ofy phone. And he sold me a new tablet. His customer service is excellent!?”
10AM - 9PM
9662 Main St, Fairfax
Mobile Phones
“Matt was the most wonderful help I could’ve asked for. I came in and he solved my problems right away. I would most definitely come back just to see him to get squared away with any of my families phone plans.”
“I had a fantastic experience at this store! The service was outstanding—the staff was super friendly and helpful, answering all my questions with a smile. The prices were very reasonable for the quality I received, and the selection was amazing. I highly recommend this store to anyone looking for a great”
“I had a great experience at the Verizon store. The staff was friendly, helpful, and made the whole process quick and easy. They explained everything clearly, helped set up my new phone, and made sure everything was working before I left. Excellent service and a smooth visit overall!”
“Excellent service and support! Zack came up with a whole range of solutions for our cell phone / plans needs. Very friendly and professional, I highly recommend this store!”
“This review is to recognize the great job done by Earl in repairing the arrow key on my MacBook Pro. He was able to reattach the fiddly little rubber bit that had come loose, as well as the key itself. He provided a clear and straightforward explanation of the repair and cautioned me that the key might feel slightly different from the others, but the key's functioning has actually improved with usage since the repair, and it's just like the other keys. Fantastic work!”
“Paola Q. I love her!!! She helped me set up my home wifi super fast! I walked in last minute literally 4 minutes before they closed, I was out within 5, I really appreciate her doing that for me !!!”
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“Huge shoutout to Moses at AT&T! He went above and beyond to help me and made sure I understood everything every step of the way. He was extremely patient, thorough, and genuinely cared about providing great service. It’s rare to find customer service this good these days. Thank you again, Moses!”