Citi is a financial services company that provides a variety of products, including digital banking, mortgages, personal loans, and small business banking. Customers appreciate the friendly and knowledgeable staff at this branch, particularly highlighting the excellent service provided by employees like Yena Chung and Jakelin Ibanez. Many reviews commend Yena for her accommodating nature and thorough guidance throughout the banking process, as well as her proactive follow-up. Jakelin is also noted for her professionalism and helpfulness during account openings. While some customers have moved their investments elsewhere due to competitive offers, they express a willingness to return, indicating satisfaction with the bank's services. The branch is described as busy and pleasant, though parking can be challenging at times. Overall, Citi is recognized for its competent staff and a welcoming environment, making it a reliable choice for financial services.
Kathrine was amazing and helped set up an account. She was quick, sweet, and super helpful
June 2026
This branch is never crowded and all staff are extremely helpful.
May 2025
the lady banker is a little rude towards visitors and also i think they need change the people in front because the lady needs a refresher on customer service and that is all.
