Credit Unions in Fredericksburg, VA

“Excellent location to do banking. I am 75 years old, and everyone has always taken their time with me with kindness and compassion for my slowness! Thank you for great service every time.”

“We’ve been coming to this branch for a little over five years now. Unfortunately, there isn’t a Navy Federal location in Culpeper (it would definitely be nice to have one closer), so this has been the most convenient branch for us. We’ve been NFCU members for over a decade, and in our experience, it’s consistently been one of the best banking experiences we’ve had, with rates that have been very competitive over the years.

I wanted to highlight a recent visit where we worked with Reese. We came in to take out another auto loan after closing out a previous one, and there was a bit of an overlap where our old loan hadn’t fully cleared yet. Reese helped us navigate that situation from start to finish.

She was incredibly kind, professional, and personable throughout the entire process. It genuinely felt like we were speaking with someone who cared about helping us find the best option, and she took the time to understand our situation before moving forward.

In the end, she was able to secure us a rate that was better than we were expecting, and we were able to complete everything in under an hour. It made the whole process smooth and stress-free.

Experiences like this are a big part of why we’ve stayed with Navy Federal for so long. We really appreciate the level of service we’ve received over the years.

Thanks again, Reese! We truly appreciate your help!”

“We were there first thing at opening yesterday, Thursday morning to get my little brother a new account. The lady at the desk ( I can’t remember her name) was so kind. She explained everything in great detail, answered questions, and walked us through the app. People like her employed at Navy Federal are the reason we love this bank. Thank you for your help and kindness!!!”

“Ive been at this bank for going on 20 years at this point and i can say nothing but amazing things! Today March 7th, 2024 Stephanie Chandler showed amazing customer service.So I gotta give her her props lol!I had questions about my auto loan so I reached out to her and left a message on her direct line. (She was the one who helped me process it.) She got back to me within minutes of leaving a message. Answered all of my question in full detail, and made the ultimate effort to reach out to different departments for other things! In this case I needed my auto loan check dropped off to the dealer I purchased from. Luckily it was close to the Augustine Branch. Instead of mailing the check (which would take a day or two) she personally handed to the dealer. I am so beyond grateful for her amazing service! Thankyou Stephanie!”

“Nakara Minnis the Asst. Branch Manager was polite and eager to help during a stressful time. With 4 years experience she values her customers and provides excellent customer service! Thank you Nakara!”