“Such nice tellers and when they're busy, someone else always helps you, so you don't wait too long. Great service even though I'm not even a member, but affiliated through MECU in Baltimore.”
“I've been dealing with Navy Federal since 1989 I've been all over the world and wherever I went I could use my Navy ATM card to get money or with Marine Federal big negative”
“I came in this morning frantic, but hopeful that you guys would be able to assist. I had recently moved and didn’t change my address in time for the statements to reflect it. I suddenly need to fly and had to fast track my REAL ID process and needed it. Even though Apple didn't have a way of changing the address on the statements, the woman at the front counter (I wish I got a name) on July 31st went out of her way to find a document that reflected my address, stamped and signed it herself in hopes that DMV would accept that rather than my statement. She didn’t have to, and simply could’ve said it was impossible. But it was accepted at the DMV BECAUSE of her going the extra mile to stamp and sign it, assuring them that the address was correct. I’m very thankful for this woman, thankful she took time with me and gave me best wishes, and hope she’s able to see this note, as calling was a bit of a hassle through the system lol. Thank you from the bottom of my heart, truly. Your customer service was above and beyond.”
“All of the staff here is amazing, but I want to give a shout-out to Jordan. I had to make some changes to my existing information, and Jordan made the process incredibly smooth. He was kind, very professional, and knowledgeable. I know that I am in good hands at this location!”