Macy's at Rogue Valley Mall is an iconic department store offering a first class selection of top fashion brands, clothing, shoes, housewares, and gifts. Their selection is great for clothing, including a wide selection of men's clothing and accessories, with a nice Ralph Lauren Polo department. However, there is not a lot for men that need 3X or larger. The customer service is always professional and polite, with specific praise for the warm and helpful service at the Fragrance Counter. The store is normally kept very clean. A common point among reviews is the pricing, with many finding items too expensive at regular cost. Shoppers frequently recommend waiting for a sale or visiting the clearance sections. The Backstage discount section and the clearance merchandise area are highlighted as places where you can get some great deals and tremendous finds on clothing and gifts, allowing for significant savings on brands like Tommy Hilfiger. With points and strategic shopping during sales, customers report finding valuable items for much less.
Supervisor, Rola provided great customer service by helping me shop for a special occasion for my mom. She found specific sizes and styles putting together two outfits. I appreciate her help and kindness. Thank you for giving me a wonderful shopping experience!
June 2026
No associates on the sales floor, no attendant at the fitting room and most of the racks were at most, half empty.
April 2026
Rola is an awesome sales associate who went out of her way to help with my shopping!
