Navy Federal Credit Union is recommended as a great credit union to do business with, with many customers banking with them for many years without problems. The staff and employees consistently provide exceptional and excellent customer service, demonstrating knowledge and a helpful demeanor. They work with members every step of the way on products like car loans and offer awesome annual percentage rates. While policy and procedures in difficult situations, such as fraud, can lead to delays, the service from branch staff remains patient and helpful. Despite rare frustrations, members love the bank and would not bank with any other credit union, recommending it to anybody needing a financial institution.
Sadly, I avoid this branch because the parking lot is tiny (I drive a big truck) and getting in/out of the lot can be problematic because the access road backs up frequently.
July 2024
Had the pleasure of working with Andrea. She's very knowledgeable and made my visit short and sweet but I was able to accomplish everything plus some. Thank you Andrea!!
February 2024
I love this Bank. Has been my bank for the past 20 years and I never had a problem with them I had three cars loans and they work with me every step of the way This is why I recommend it to anybody Thank you Navy Federal.
