PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It caters to a wide range of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers appreciate the store's cleanliness and helpful staff, with many noting that they found everything they needed easily. The store provides various services, such as dog training, grooming, pet boarding, and adoption, at select locations. The grooming team, especially Emily and Morgan, receive high praise for their gentle, professional, and loving care, making pets look and smell great. The updated fish aquariums are also well-liked, with staff like Loretta being especially helpful. Despite some mixed experiences with a particular assistant manager, overall, customers find PetSmart a convenient place for pet supplies and services. Many appreciate the friendly staff, clean environment, and the wide variety of products, though some wish for a larger selection of dog toys and interactive games.
Got my dog groomed here and they did a very good job! I will be bringing him back. He can be a bit sassy and bark and can be anxious around strangers but they made him comfortable and got him taken care of.
April 2026
I was unable to find what I went in there for the cashier helped me locate the item and I was in my way.
April 2026
I went in yesterday to get some fish for my turtle tank. Tyler came and spoke to us and gave us so much information and really helped us out. People like him are irreplaceable.
