“Great service & atmosphere! Definitely recommend?? The manager Virgilio made me feel welcomed into their store with great customer service. Made my transition from a different carrier run smooth and easy.”
“This location is so great and was very helpful and positive from the moment I walked in. Joe, Joel, and Daryl at T-Mobile Gainesville made a complex port issue seamless. Would highly recommend!”
“Got great Trade-In deals for my phones (iPhone 16 Pro Max). The customer service and assistance provided by both Nabil and Uzair was exceptional. I look forward to returning to this store.”
“After 30 minutes of getting nowhere on the phone with an AT&T rep, I stopped by the Gainesville store for support. Sherman and Shaquan were very welcoming, knowledgeable, and quickly solved my issue. Thank you!”
“I stopped by this location & it's arguably the 2nd best after Manassas West on this end of NoVA. it was fairly busy but I had a return & a price match to do. The associate, Vaughn helped me w/my complicated transaction. He was very nice. I never felt rushed. I had him stay almost 10 mins over the time he was supposed to get off. I never would've known, had I not overheard him telling his coworker that it was time for him to go as I was walking away. I also had to stop at the electronics counter. it was swarming w/people & there was only ONE associate! I believe his name is Moe. That's the real reason for the 4 stars because it was unfortunate he had to be there by himself. it was about 5 people waiting for help & once again, he didn't rush me. He helped me find what I was looking for offline & even helped me use the gift cards I had. They deserve recognition which is why I made a point to write down their names & name drop when I got the chance! other than that the location is good coming from Warrenton lol”
“I traded my IPhone and experienced outstanding customer service from Chad Woolard. He is very knowledgeable and providing all necessary information. Making the process easy and fast with no issues.”