This Verizon store provides excellent and helpful customer service. The wireless sales consultants are knowledgeable, professional, and friendly. They provide an exceptional in-person experience, making the entire process timely and a breeze even when extra steps are required. Staff listen to customer concerns and needs, explain everything in simple terms, and offer recommendations without pressure. They help with getting new phones, switching or upgrading plans, and finding ways to save money. Consultants follow up to ensure everything is working fine. The experience is very good and satisfying, with many customers stating they would definitely recommend this location.
Verizon representative named Coffee provided excellent customer service for us today! Phone was hacked. He knew exactly what to do to help us scan for malware and protect our phone data going forward. Highly recommend! Thanks for the great customer service!
May 2026
Today I stopped in with questions about my account amd security on my phone. Coffee was the technician who helped me and deceased outstanding. I would recommend this shop to anyone interested in Verizon support.
February 2026
Chad is the best! He is so knowledgeable and helpful that upgrading our phones was a breeze. What used to take hours was a quick and easy process. He takes the time to explain things like how charging your phone overnight is bad for the battery. He also doesn’t try to sell you stuff you don’t need.
