10AM - 8PM
14074 Promenade Commons St, Gainesville“Today I went to TMobile and Mr Ronnie store manager helped me out to change my plan from Verizon,transaction was very smooth and fast he gave all my answers that I asked for great customer service..”
“Came in on the verge of leaving at&t because of a insanely high bill I received after coming in last month. Deeb was able to explain everything about my bill and removed things to bring it to a reasonable price, also took advantage of the promotion and got some new watches for the kids. Deeb was great!!!!”
“I have other Verizon stores closer to home however I have had great service dealing with Christian DeMarco and prefer to go the distance just to have him be the one to help me.”
“It was a lot of waiting but enormous project that was very confusing to me. Everyone was very patient. I have paid off my older ES 7. I took good care of that phone.”
“I stopped by this location & it's arguably the 2nd best after Manassas West on this end of NoVA. it was fairly busy but I had a return & a price match to do. The associate, Vaughn helped me w/my complicated transaction. He was very nice. I never felt rushed. I had him stay almost 10 mins over the time he was supposed to get off. I never would've known, had I not overheard him telling his coworker that it was time for him to go as I was walking away. I also had to stop at the electronics counter. it was swarming w/people & there was only ONE associate! I believe his name is Moe. That's the real reason for the 4 stars because it was unfortunate he had to be there by himself. it was about 5 people waiting for help & once again, he didn't rush me. He helped me find what I was looking for offline & even helped me use the gift cards I had. They deserve recognition which is why I made a point to write down their names & name drop when I got the chance! other than that the location is good coming from Warrenton lol”
“I originally made contact with Chad to help me but when I arrived he was busy with another customer. Craig greeted my Dad and I and took wonderful care of us. He was quick, efficient, and polite. He had lots of knowledge and did a wonderful job to accomplish what we needed as to the reason for visiting the store. Thanks Craig, great job.”