Working things out with the service manager & he has provided some good recommendations so far. It looks like they were able to do it right 2nd time around and found the problem. I'm working w them to figure out cost & labor for final fix. That's all we ask for - an honest merchant to keep going back to.
October 2023
Went in for s simple oil change, inspection, and emission. Had an appointment. Thought it would take up to an hour (wasn't told any different). Waited for 4 hours for it to be complete. No explanation on why the delay - nothing. This is the last time I'll take my vehicles into Virginia Tire and Auto.
September 2023
"Happy" and Garrett are in beast mode this morning. Always the worst when you wait until the last minute for the emission's test but these two are doing the absolute BEST to get people in, out, and on the road. Much appreciated you two! Management, give them a nod.
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