10AM - 8PM
9901 Brook Rd, Glen Allen
Appliances
“I have a Best Buy Total Tech Membership. It's completely worth the yearly cost at $189. It covers ALL the electronics in your home - even products not purchased from Best Buy. Took my son's ABS Gaming Tower there a couple weeks ago. They diagnosed the problem within 24 hours, didn't charge me to install the new RAM chips and gave a discount on the price of the RAM chips. That kind of job would have cost hundreds of dollars more anywhere else or even at Best Buy without the membership - it only cost us $176. I've had this membership for 5 years and it's paid off many times over. For items that you did buy at Best Buy, if they can't fix the problem, they will replace the product with a new or equally priced items.”
“Rhonda thank you for everything. Rhonda allow you to shop at your own pace and she is just perfect for that store. She is awesome. People if you are in need of furniture please go and she Rhonda.”
“I constantly forget that Richmond has some wonderful stores like Trible’s, Smith Turf Irrigation, etc. where you can get hard to find or items not available in regular big box hardware stores. On this latest DIY project to replace my refrigerator motherboard, I ordered on Amazon, received the product four days later and got a used board instead of the new one I ordered. I have bought parts from Trible’s in the past, but unsure why it didn’t pop in my head to call them prior to going through the Amazon drama?? I called, they checked, had one in Baltimore, ordered and got it shipped to the store the next day for a price cheaper than Amazon! ?
I know my first stop the next time I need an appliance part.
For the person who wrote a review mentioning the lack of employee enthusiasm, give them a break. Not the sexiest, exciting job out there and their antiquated software makes everything a little more complex and tedious.
I appreciate y’all!”
“Highly recommend Appliances on Lakeside for the variety of products and great customer service
John was very knowledgeable, professional, and very helpful with my selection and the installer Don Lafone was terrific. Arrived on time and the installation was perfect! He is a star!
Thank you both for all your help!”
“Always welcoming and knowledgeable. Have used them in the past ordering a stove that had a lot of placement issues in our kitchen. Loads of experience really made the process go smoothly. The showroom is a lot of fun to walk around in and imagine all of the dream kitchens you could have. Love that they've expanded from their original space. Great place for appliances!”
6AM - 8PM
10233 Lakeridge Pkwy, Ashland
Appliances
“I liked the company so much that, in addition to being a customer, I'm now an employee. This company is good to their customers and good to their employees, and I'm quite happy to be both.”
“I am a non-pro who takes on a lot of renovation projects. This is my go-to vendor for ducting and other hvac bits. They are nice to deal with, their inventory is extensive, and their prices are great. I am really grateful they will deal with me.”
10AM - 7PM
251 N Washington Hwy Suite 6, Ashland
Appliances
“I walked in never got a bet set before and Larry smith recommended doing small payments to build my credit and showed me many bed sets that I could afford he made it a parity to help me out which is great customer service 10/10 I’ll be going back he has done a great job he deserve a raise”
“The staff was extremely helpful and eager to help. Nicklaus was very helpful and the front counter young lady. I had been to lowes and home depot and they act as if I was an issue to help. I walk right in told them what I needed I they got it order on the spot thank you. I have a few projects and now you guys are my go to from here out. They both done it with a ?”
“Caliber equipment is an ethical and honorable company. I was privileged to work there for over 25 years and have been disappointed to see that terminated employees have used the review process to try to diminish the reputation of this company.”
“Couldn't get anyone to change the thermocouple on one of my ovens. I called them and they squeezed me in the same day. Brian was super informative and really nice. I plan on calling them next time something is out of my scope of repair!”
“As a flatbed truck driver delivering products to this store my experience was great. This is hands-down the best Home Depot I have delivered to. Awesome job receiving department!!!”
“Adnan is an outstanding sales representative at Johnstone Supply. He's knowledgeable, professional, and always willing to help. If you need assistance finding the right products or have questions, ask for him. Highly recommended!”
“I ordered both online and a got a TV from here (will be delivered Friday) everyone I spoke to so far has been AMAZING! I’m so excited for my stuff to be delivered!”
“We were looking for an obscure light bulb. Dan The Man went out of his way to help us. He looked at other HD stock. We called Short Pump but although they indicated 12 in stock, none could be found. He then found stock across the river. We went there and purchased 3 packages! He went above and beyond.”
“After a frustrating experience at the Mechanicsville Home Depot, I decided to call ahead to this location to make sure the item I needed was actually in stock. I’m so glad I did.
Charlie answered the phone, and he was incredibly kind and knowledgeable. He took the time to locate the exact pallet the vanity was on, brought it down, and made sure everything was ready for us before we even arrived.
When we got there, Charlie already had the vanity waiting on a flat cart, which made the whole process so easy. The ladies in the appliance section were also very kind and helpful, pointing us right to where everything was set up.
Charlie truly went above and beyond, and it made such a difference. I’m so thankful for him and the great team at this location!”