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“Kim at this location is incredibly helpful. She’s friendly & knowledgeable, helping us color match based on a cabinet we ordered online and quickly mixed a couple of other samples for us to take home.”
“I don’t know what his name was I think it was Dave my wife and I needed to get some painting supplies so we stopped by for some assistance. We were profoundly astonished with the service we received from this gentleman. I must say if I’m ever doing another big job I will stop here first.”
“I was back and forth trying to decide on colors and received help each time. I especially want to point out that Tony, the manager, was really very helpful when I actually came back to buy the paint. I also made use at someone at the store’s suggestion, if the phone consultation and the app for picking colors and “painting” them in a picture of a room. All the staff at this store provided the best customer service I have received in a long time.”
“I had a mix up and they REALLY HELP ME OUT I HAVE NOTHING BUT MAJOR RESPECT FOR THIS BUSINESS AND THEY REALLY HAVE GOOD CUSTOMER SERVICE IN HERE MR. RON IS A REALLY GOOD PERSON MAD RESPECT”
“What a lovely little place for gifts and furniture. Very classy and a nice selection of high-end gifts. There’s a cafe inside but it was too busy to try, so it must be tasty.”
“I had the most professional and kind service at this Sherwin-Williams location on Cary Street in Richmond on Saturday by Zach.
I did need to come back today to discuss the product I purchased and I was assisted by Jeff. He was very attentive and listened to my concern and gave advice and also offered to go above and beyond with the concern about the product. Everybody there that was working there was so kind and professional. It makes a huge difference when you’re spending harder and money.”
“If you’re lucky enough you’ll get Mckenzie to help you match your colors. I’m a handyman and could only manage to scrap a chip to sample the paint to match but it was not big enough of a sample for the machine to register. She walked over the paint code wall and made a perfect judgement call on the paint that I needed for a touch up job. My client is happy, only thanks to Mckenzie’s patience. Thank you Mckenzie.”
“They are super helpful, going above and beyond to get specialty products from other stores or mix colors from other brands. I worked with Scott a few times. Will definitely buy all my paint from this specific shop”
7AM - 4:30PM
7586 W Broad St, Richmond
Paint Stores
“Friendly Professional Service. They didn't have the paint I needed in stock in the quantity I needed and they were nice enough to break down a larger container for me. Very appreciative.”
“I love this store! All of the employees are extremely helpful and knowledgeable about SW products. I’ve never had to wait long to get my paint and the quality of the paint is top notch!”
“I moved around the corner from this store 4 years ago and renovated my house. I painted or had painted every single crevice that could be painted and was never disappointed with the service or paint from here. I even painted my kitchen cabinets that needed to be color matched to my new ikea pantry and it was simply perfection!! We went through a few iterations, but finally got there. The guys in there were so incredibly helpful, patient and kind every time I entered!! For the first bit of time the same guys were in there. Now it’s usually different each time I go in but the kindness, helpfulness and genuine deep knowledge is amazing!!
Recently, I’ve chosen to paint my concrete basement after removing carpet and tiles then having the concrete “cleaned”. The suggestions and explanations of why to choose enamel was so thoroughly explained it was so so helpful!! Again, the knowledge base is just amazing!!
It’s also incredibly nice to be treated like an intelligent human even though I have zero idea what I’m doing compared to the professionals they usually are dealing with.”
“Awesome service there for you attitude mix it right the first time excellent products user friendly I have used their products for over 10 years an I am happy with service prices an products call in for product info on your next project they know their products”
“As a local operational manager of Topgun painting. This is one of the most welcoming stores I have a the pleasure of visiting almost every week, Dwain is an awesome employee, he is hardworking and always is on top of everything. Overall I love coming to this store, everyone is so informative and they are so ready to help you with anything. The store is always kept clean and organize with easy to find products.”
“We recently built an addition onto our home and knew we would be using Ben Moore paint because it is the best quality you can buy. The staff at the store on Broad and Shenandoah are top notch - great understanding of the materials and guidance for best application. Patrick in particular was a huge help. His expertise and timeliness helped keep the project moving.”
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“Best paint store in RVA. Benjamin Moore paint is good as any. But the staff is what makes this store stand above. Dale leads a very knowledgeable, professional, friendly team. I was especially pleased with their capability to match 12 year old indoor paint on 3 different colors as we are patching walls in prep for a move to the Free State of Florida. Thank you Dale, Jessie, Joey, Adam for the advise and help.”