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“We had such a good experience at Sherwin-Williams. Ronald was amazing helping us choose paint colors and figure out how much we actually needed. He was patient, honest, and really knew his stuff. Picking colors can feel overwhelming, but he made it simple.
Roy was helping other customers at the same time and still worked right alongside Ronald. You could tell they work well together and care about what they’re doing.
This is exactly why we keep coming back to this store. The service is always great, and they make the whole process easy.”
“Being a woman is not usually a good experience. Especially in the big box stores.
I needed some paint and immediately was asked if I needed help.That was a shock. Then they and I mean they helped me. I had several people helping me along with other customers. The environment was so friendly and polite. I got other items also and will go back. Unfortunately this is unusual in our world with no manners or respect. Oh and took items to car. This really left me happy not frustrated or angry. Thanks to everyone today.”
7AM - 5PM
10362 Leadbetter Rd, Ashland
Paint Stores
“I've had a tough time selecting the right paint color but Dale and the staff were so helpful. They explained different shades, what would work for my project as well as what wouldn't work. They are all professional, courteous and very patient and I appreciate their input!”
“As a local operational manager of Topgun painting. This is one of the most welcoming stores I have a the pleasure of visiting almost every week, Dwain is an awesome employee, he is hardworking and always is on top of everything. Overall I love coming to this store, everyone is so informative and they are so ready to help you with anything. The store is always kept clean and organize with easy to find products.”
“Ordered online and there was a mishap with the color selection not being submitted, so I ended up preordering plain white paint. The staff at this store made it right by allowing me to exchange the bucket for a bucket with the correct tint, even though a bit of the paint from the original bucket had been used.
I don't recommend the online ordering since it evidently has issues, but I would definitely recommend this store for their customer service.”
“I’ve only ever bought paint from Home Depot before my last few stops into McCormick paints. Andrew has been here each time and he has been an incredible help each time. I came in for a paint match and he took the time to adjust the formula bit by bit until the color match was nearly perfect. His care and attention saved me from having to paint over an entire room. Thank you Andrew! I’ll be shopping with McCormick for my future paint needs”
“Fantastic experience with the team at this location! Brandon really came through and helped me with multiple paint orders over the span of a few days. He reminded me what great customer service looks like - it does still exist! Well done guys! THANK YOU!”
“I didn’t catch the name of the gentleman at the front desk, but he was so kind to all the customers that I saw him interact with, including me. Great experience, 10/10 recommend?”
“I had the most professional and kind service at this Sherwin-Williams location on Cary Street in Richmond on Saturday by Zach.
I did need to come back today to discuss the product I purchased and I was assisted by Jeff. He was very attentive and listened to my concern and gave advice and also offered to go above and beyond with the concern about the product. Everybody there that was working there was so kind and professional. It makes a huge difference when you’re spending harder and money.”
“What a lovely little place for gifts and furniture. Very classy and a nice selection of high-end gifts. There’s a cafe inside but it was too busy to try, so it must be tasty.”
“Love the selection of gifts. Fast order processing. On one delivered order, I selected the wrong product. The owner, Denise, was so quick to mail out the item I needed for an upcoming new home party. Greatly appreciated.”
“Oscar is such an asset to your organization. He should be considered for higher levels of management. He provides amazing customer service and does a great job running the W. Broad store. Thank you, Oscar!”
“I had a mix up and they REALLY HELP ME OUT I HAVE NOTHING BUT MAJOR RESPECT FOR THIS BUSINESS AND THEY REALLY HAVE GOOD CUSTOMER SERVICE IN HERE MR. RON IS A REALLY GOOD PERSON MAD RESPECT”
“Awesome service there for you attitude mix it right the first time excellent products user friendly I have used their products for over 10 years an I am happy with service prices an products call in for product info on your next project they know their products”
“They are super helpful, going above and beyond to get specialty products from other stores or mix colors from other brands. I worked with Scott a few times. Will definitely buy all my paint from this specific shop”
“A month ago, I went here to have them match a kitchen cabinet stain and I must say that I’m impressed with the customer service. I have another Sherwin Williams 3 minutes from my house and it’s simply NOT THE SAME. So, I will gladly drive 15 minutes to the Lauderdale location.”
“Spectrum/ Benjamin Moore has the best customer service that is personalized attention. The paint may cost a little bit more than other paint, but the coverage is far more efficient. You pay more, but you use less paint or it goes further. The employees are experienced. Some with over 40 years of mixing paint. Thanks to Dwayne and others in the store that give it a special and personal touch for service.”
“I always have a great experience at this store. Most recently I was juggling my three young kids while Vince was helping me. He was so engaging with my kids, showing them how paint was mixed and even gave them a small paint brush. They still talk about it weeks later! He helped us all get out to our car and carried our paint and even my baby carrier. Service above and beyond!”
“Mike was able to answer all my questions and even took my order over the phone. When I arrived David had my paint ready and even loaded it in the car! Highly recommend.”
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“Best paint store in RVA. Benjamin Moore paint is good as any. But the staff is what makes this store stand above. Dale leads a very knowledgeable, professional, friendly team. I was especially pleased with their capability to match 12 year old indoor paint on 3 different colors as we are patching walls in prep for a move to the Free State of Florida. Thank you Dale, Jessie, Joey, Adam for the advise and help.”