PetSmart is a leading pet supply and services retailer that offers a wide variety of products and services for pets. With over 10,000 items available both in stores and online, it caters to the needs of dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations provide services such as dog training, pet grooming, pet boarding, Doggie Day Camp, and pet adoption. The staff at PetSmart is known for being kind and helpful, always ready to assist in locating items or making recommendations. The store carries a large selection of products, including various lines of dog food and pet accessories like the Nate and Jeremiah line. Customers appreciate the variety, noting that there is something suitable for almost any diet or pet. Pet training programs, especially those led by trainer Sarah Dickens, have received high praise for their effectiveness and engaging approach. Pet owners report that their dogs enjoy the classes and make significant progress, thanks to Sarah’s attentive and personalized instruction. Promotions and discounts are offered, but customers are advised to check whether any current discounts apply before signing up. Overall, PetSmart is a friendly, well-stocked store with a range of services to support pet owners and their animals.
It’s embarrassing how much money I spend on my finicky puppy. Luckily the Short Pump location is amazing to work with.
February 2026
Everything in here is dead. Multiple dead fish floating around the tanks and several on their way. Almost all of the plants were dead as well. But I give them three stars because the young lady at the counter was really nice with great customer service!!!!
February 2026
It was very well stocked and clean. The customer service was great!
