PetSmart is a leading pet supply and services retailer that offers a wide variety of products and services for pets. With over 10,000 items available both in stores and online, it caters to the needs of dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations provide services such as dog training, pet grooming, pet boarding, Doggie Day Camp, and pet adoption. The staff at PetSmart is known for being kind and helpful, always ready to assist in locating items or making recommendations. The store carries a large selection of products, including various lines of dog food and pet accessories like the Nate and Jeremiah line. Customers appreciate the variety, noting that there is something suitable for almost any diet or pet. Pet training programs, especially those led by trainer Sarah Dickens, have received high praise for their effectiveness and engaging approach. Pet owners report that their dogs enjoy the classes and make significant progress, thanks to Sarah’s attentive and personalized instruction. Promotions and discounts are offered, but customers are advised to check whether any current discounts apply before signing up. Overall, PetSmart is a friendly, well-stocked store with a range of services to support pet owners and their animals.
Stacy at the Short Pump location is who won me over. Stacy gave excellent resources and recommendations for me when I explained to Stacy my doggy needs. I appreciate Stacy showing me the services avaliable at that location. I will definitely be back with my dog just because of Stacy exceptional service and care.
July 2026
Just have to compliment Stacey on such outstanding service! She explained everything so easy that even I was able to understand. Bought items for our new Yorkie but will definitely be back to purchase more. Thank you again Stacey!!
June 2026
Staff was very nice and Emmie had a blast shopping!
