Aaron's in Hampton, VA, offers a range of lease-to-own electronics, furniture, and appliances. Customers appreciate the welcoming atmosphere created by staff like Kimberly, who is noted for her kindness and helpfulness. She assists with account transfers and ensures customers are satisfied with their purchases. Reviews highlight positive experiences, particularly with team members like Ben, Revis, Criag, and Jallen, who go above and beyond, even helping with difficult deliveries. However, some customers have reported poor service, citing unprofessional attitudes from certain staff members. Overall, Aaron's provides a mix of helpful service and challenges, making it a place worth visiting for great deals and support.