CVS is a busy pharmacy that provides a range of services and products. Customers often find the store crowded, with many cars in the drive-through and long lines at checkout. Despite the hustle and bustle, the staff is frequently praised for their helpfulness and knowledge. Most customers report that the employees make a strong effort to assist with prescription issues, and waiting times are generally manageable, often under 30 minutes. While there are moments of frustration, particularly with phone accessibility and stock levels for various items, many believe this CVS stands out compared to other locations in the Hampton, Newport News, and Yorktown area. One customer noted that this CVS is significantly better than another nearby location. However, some reviews indicate that the cashier can sometimes be overwhelmed and even abrasive, which may affect the shopping experience. The store is clean and easily accessible, although some customers have mentioned that certain items may not be well-stocked. Additionally, customers should be aware that there is a charge for using bags. Overall, while there are areas for improvement, especially in staffing and inventory, CVS remains a popular choice for many due to its dedicated staff and service.
