Firestone Complete Auto Care in Hampton, VA is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs. Customers report outstanding service and professionalism, with staff described as friendly, knowledgeable, trustworthy, and committed to excellent customer service. The team provides clear communication, honest recommendations, and upfront pricing, taking time to explain necessary work without pressure. Work is completed quickly and efficiently, even during busy times like weekends. The staff keeps customers informed on wait times and any issues, demonstrating pride in their work and a genuine care for customer safety and satisfaction. Many customers highlight the reliable and affordable service, noting it is the cheapest place around. The expert technicians handle everything from oil changes and brake inspections to engine repairs for every make and model, getting customers back on the road. The experience fosters strong trust, with customers stating they go out of their way to visit this location and highly recommend it for all auto care needs.
Took my truck in on Thursday got it back Monday, and on the way home my 4x4s skid plate fell from underneath my truck. So now I have to go back so it can be attached to my chassis. Not good.
March 2026
Fast, Great price, and excellent customer service. Will go back
March 2026
The employee here go above and beyond! Mike the manager is amazing! Customer service oriented goes the extra mile to explain the process.
