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“Gina was an absolute rock star! I didn’t know there was a 2pm cut off on the notary and while I was looking for an alternate location she popped out and got me squared away and probably saved me an hour of trying to find an alternative while being in from out of town.
Thank You! Means the world.
PS Everyone there was smiling and so nice to everyone. When’s the last time you saw that walking into a place? Take it from a former GM and now consultant… So rare! High Five!”
“I can rely on PAC’N’MAIL to get the job done for me. In this day and time, customer service is so bad at many businesses and almost nothing is reliable anymore. You're extremely lucky to get what you paid for. The customer service is great at the Hampton, VA PAC’N’MAIL location and they have never disappointed me. I have gotten many wonderful photographs printed off there at the business to delight family and friends with terrific memories; and I surely have sent many many packages and they have all been delivered just as I have sent them and on time. The warm, generous, yet very professional atmosphere makes taking care of business there a great part of my day”
“Always am served with friendly employees, but today the young lady assisting me was very helpful, patient, kind and respectful. I’ve gone to this store many times and it’s always a positive experience.”
“I was receiving a package with live animal inside and service was quick and courteous. It was not busy inside but I noticed there were places to sit down if you had to wait.”
“This review is more so for a particular employee from the Hampton location. His name is Robert Stephenson. Best delivery driver out there! He's so sweet & upbeat every time he delivers my packages. His positive attitude is the best I've seen & he brightens my day, especially if I'm having a bad one. He goes above & beyond & will even bring my heavier packages inside for me if I can't. I look forward to seeing him when I have a delivery coming!”
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“Used this storage unit for over 6 years (when they first opened) and the service and innovation as well as the facilities improved from opening. The customer service was flawless and the price justifies the quality!”