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“Excellent service from your employee, Zach. He was knowledgeable, professional, considerate, and patient. Very eager to help I said, kudos of the highest order for Zach.
August 22, 2026.”
“Employees were kind, thorough and fast! They knew what they were doing no doubt. I come to this location every time and there is never an issue. I always recommend this location to friends.”
“I go here a lot to return my Amazon packages, everyone’s pretty chill and work hard. They’re AC had went out for a little while and it never slowed them down.”
“I have only written 2 or 3 reviews in my life, and then, only for exemplary service.
I am new to the world of virtual mailboxes and was lucky enough to land with Mail Depot, of Virginia Beach and, more specifically, with Dorothy as the manager.
I've only used their service s for a couple months thus far, and, being of a certain age, I detest all things computer related. Dorothy has graciously endured, explained, and solved every issue that has arisen for me. She has gone over and above to help me adapt to this new technology.
I highly recommend Mail Depot of Virginia Beach. I couldn't be more pleased.”
“This store is amazing!!! Kenna was an absolute delight for several projects! Shes my new printing bestie!!! Exceptionally patient, helpful and knowledgeable! She helped me print something quickly and accurately!! Ms. Brie is amazing as well! She corrected an order that was initially printed incorrectly…and my documents turned out perfect!!”
“Ever since I experienced missing items to my balikbayan box from LBC which happened multiple times. I SWITCHED to cargo plus. I'm very happy and satisfied. Even my love ones back home like their service. NO missing items. I highly recommended Cargo plus. you can trust them that your balikabayan box is safe.”
“Mr. James Scott and the team at Pak Mail are outstanding. I had a unique handcrafted wooden rocking horse to ship to another part of the country. Mr. Scott gave me an initial quote, and it turned out to be 1100 dollars. After a few weeks I brought it back, and it was still 0800. Additionally, I had a great deal of concern about it arriving intact.
Mr. Scott and the team worked collaboratively to identify how to pack and ship. Ultimately, it was decided to bring the item as oversized checked baggage. Mr. Scott went the extra mile to ensure he had the specific materials he thought would work best, and then literally constructed the double walled boxing for maximum protection.
Highly recommend Pak Mail be considered for your shipping needs, and particularly when needing items securely boxed.”
“LOVE the staff here! Herb and Candace are wonderful. Very informative, helpful and friendly. It is always a pleasure coming here. I wish they would get a drop off box for the people who do not want to enjoy their interaction.”
“I went here the other day and everyone was fabulous! I made a few mistakes and had to go back in a few times, and no one cared and were all still super friendly. They also had some great music playing when I was in there!”
“I am a physician who consistently needs affidavits notarized. Taylor Few is amazing and gets these done quickly and efficiently even when the store is very busy... And always with a smile! I wish there were more stars to give.”
“Our house printer has been broken forever and I needed some stuff printed. Guy behind desk was informative and helpful, able to help others while I set it up and check back in on me when I was done. Explained everything and personally made sure I got what I needed. Great experience.”
“Jaelyn, and I did not catch the other girl’s name, were absolutely fantastic today as customer-service reps. I came in with some bulky packages and still needed to make some copies and affix labels. Both were super helpful, courteous, and pleasant. Great stuff. I will be back. Thank you both!”
“This is a great place. If you leave this place a bad review it's because you don't know who you're supposed to be talking to. Be more prepared. This is a big company. Don't listen to the bad reviews.”
“I rushed in on a Thursday evening 5 minutes before closing with 4 packages I really wanted to get out to ensure they arrived the following Monday for a meeting. I wish I would have gotten the desk clerk's name, while she told me there was a high possibility they would not make the truck, she was very friendly & diligent in preparing the packages. I checked this morning and they indeed made the truck & are on track to arrive when I wanted. Thank you!”
“While ive encountered them not being open on time as have other reviewers, the associates are very nice and work hard for the customers. Appreciate the man there today at 6 who ran to try and get my package on the truck- big thanks sir!”
“Phenomenal customer service! Everyone at this UPS location was incredibly friendly, helpful, and professional. They made the entire process quick and easy, and I genuinely felt like they cared about providing a great experience. It’s so refreshing to receive this level of service these days. I’ll absolutely be coming back to this location. Highly recommend!”
1 - 5PM 8:30AM - 12PM
516 S Military Hwy, Virginia Beach
Shipping Centers
“I recently drove from North Carolina to use LBC’s Balikbayan box service in Virginia Beach, and I highly recommend it! The staff was friendly and efficient, making the shipping process smooth. They clearly explained everything and quickly reinforced my boxes.
The location is a bit tricky to find due to discreet signage, but it’s worth it. Overall, my experience with LBC was excellent, and I’ll definitely return for future shipping!”
“They have great customer service. Go above and beyond and even followed up with me after an issue with my documents not being sized right from my email. Very helpful.”
“We had an ac unit shipping from Williamsburg VA to Mi. There was a two day delay on pickup but the delivery was on time in MI. Driver who picked up was polite and professional. We ordered this shipment using freighquote.com. Everything went perfectly. Will use again. Thank you.”
“Bernie is the best. Professional, friendly and knowledgeable. The ups store is normally a serious place with dmv vibes and isnt typically a place you walk out of with a smile on your face but thanks to Bernie doing business here is not only efficient but enjoyable.”
“Like many, I was at first concerned by the reviews, but I had a pretty good experience. I was ordering from REI, which has used other similar carriers in the past but they have always come through for me. The delivery was fast and accurate. Would I rather have UPS, probably, but mostly because they are a better known entity. But I really can't complain.”
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“Leticia is amazing. Great customer service and a professional in service. She knew exactly what to do and served it with warm smile. Thank you so much Leticia! She at the Virginia beach Blvd location!”