Hyundai of Hampton, under new ownership, emphasizes respect, integrity, and professionalism in every interaction. Customers report a transparent, fun, and friendly dealership experience when shopping or servicing their vehicles. The appointment booking process is easy, and the technicians are known for being fast, efficient, and reliable. Many reviews highlight the friendly service representatives and the overall pleasant atmosphere of the dealership. Clients appreciate the rapid turnaround for service appointments, often being surprised by how quickly their vehicles are returned, washed and ready to go. The staff, including individuals like Bill Upton and Matt Horton, are recognized for their attentiveness and personable approach, treating each customer like family. Suggestions for improvement include offering complimentary car washes during service appointments, but overall, customers express their satisfaction and a strong desire to return for future services.
