Verizon offers a welcoming environment with exceptional customer service at their stores. Customers frequently praise the staff for their friendliness, knowledge, and patience. Reviews highlight experiences with associates like Buddy, Anthony, and Elijah, who provided helpful advice and solutions while accommodating families and addressing concerns. Many customers express appreciation for the efficient service, from the moment they enter the store to the completion of their transactions. The stores are noted for being clean and organized, featuring updated designs and a wide selection of products. Customers also appreciate the convenience of online ordering, which includes options for in-store pickup, free shipping, and express lockers. Overall, Verizon is recognized for its commitment to customer satisfaction, making it a highly recommended choice for mobile, 5G home internet, and business needs.
Our specialist name was Shelby W. and she did an excellent job and was very patient. She stayed over an hour after closing just to make sure we were completely set up. Everyone else in the store was very friendly and professional. The business it self was very clean with lots of parking. Thank you Shelby!
October 2025
Customer service is trash! I’m about to leave Verizon and I’m a business customer, it’s sad!! They work like it’s commission based!
June 2025
The BEST staff at any Verizon store I've been to - they are the most helpful, thoughtful, and patient problem solvers EVER!
