Batteries Plus in Richmond, VA offers a wide range of products and services. The store carries thousands of batteries, light bulbs, and smart home products like smart light bulbs, plugs, and cameras. They also provide cell phone repair services, including screen repairs and battery replacements for all major brands. Customers can make appointments for Samsung or iPhone repairs. The store performs free car battery replacements on most vehicles and offers key fob programming and auto key cutting. Business customers can set up accounts for volume pricing and quick local delivery. Customers praise the courteous and helpful staff, highlighting excellent service both in-store and over the phone. Staff members are knowledgeable, quick to assist, and provide solutions without upselling. The store's team is especially helpful in finding the right products, such as batteries for medical beds and unusual car models. Many reviewers mention the fast installation of car batteries and the overall positive experience with staff members. Despite some past complaints, recent reviews show a significant improvement in customer service and satisfaction. Overall, Batteries Plus is appreciated for its great service, knowledgeable staff, competitive prices, and wide selection of batteries, bulbs, and smart home items.
Very helpful and quick. Went above and beyond to replace my car’s battery and test other components.
August 2026
The staff is always courteous and helpful. So many times they are able to provide the help I need and can’t get other places.
July 2026
Randy was super helpful and knowledgeable! I simply brought in my garage opener and she took it apart and checked it for me and was honest about what I needed and didn’t need. Great customer service! Thanks Randy!
