Boost Mobile has received mixed reviews regarding its customer service. Some customers report very poor experiences, citing rude and unhelpful staff, as well as issues with returns and store hours. One customer mentioned a store closure and reluctance to share information about online purchasing options. However, there are also positive experiences, with at least one customer praising a specific employee for being helpful and informative during their visit. Overall, the customer service experience appears to vary significantly by individual interactions at this location.
The store environment was so comfortable and welcoming. The representative was so helpful and nice. Boost promotions are great . I really recommend this store to visit.
January 2025
Always superb customer service!! Very pleasant staff!!👍🏽
August 2023
This location has the WO RST customer service, the staff is rude and very unhelpful. Brought a Xfinity prepay from here never open the box nor used the service and they would not follow Comcast guidelines of the return policy. No never again will I go here