Extra Space Storage on Old Staples Mill Rd offers a smooth and hassle-free experience with a large selection of units, including drive-up and climate-controlled options. The facility is known for its exceptional security, cleanliness, and convenient features like all-hours access and wide drive aisles. The staff is consistently described as helpful, professional, kind, and not pushy, providing the information needed to make an informed decision. Customers report feeling comfortable and safe leaving their belongings at this well-run location, noting the easy move-in process and good prices. The overall experience is one of professionalism and exceptional customer service.
Extra Space was the cheapest in Richmond, but they also had the best experience of any storage unit I’ve had before. Was very easy to rent. The office staff are super nice and helpful. I wouldn’t hesitate to rent from them again in the future.
September 2025
Worked with Corbin. Super cool guy. Wasn’t pushy at all. Took the time needed to provide the information required to make an informed decision. Wasn’t impatient and showed me multiple options.
September 2025
Extra Space is phenomenal and Manager, SarahRose was so helpful! This facility has everything you need for clean safe storage.
