Kroger Pharmacy in Richmond, VA, offers a range of services to support health and wellness. The pharmacy team, including dedicated professionals, provides vaccinations, medication management, and health advice. Services include administering vaccines like Tdap, measles, shingles, and flu shots. Patients can easily manage their prescriptions online with convenient tools for requesting transfers and refills. One pharmacist received high praise for being caring and helpful, going the extra mile for families. However, some customers reported issues, such as expired food products on shelves and long checkout lines that can be frustrating. Overall, while the pharmacy excels in health services, improvements in store management and product freshness are needed.
Pharmacist Dr. Rebecca Fore is the absolute best. Caring, helpful, and provides extra mile service. So glad to have her as a resource for our family for all of our prescription and vaccination needs. We appreciate you!
June 2023
We were able to get shots and medications here.Using the Kroger app to refill my medications is a nice convenience.
July 2022
With the exception of the pharmacy manager and one other employee, the staff here is generally unhelpful, with poor customer service skills. It would be helpful if the store website indicates their half hour lunchtime closure. Pick up time is also dreadfully slow. Save yourself the frustration and go elsewhere.
