United States Postal Service
USPS,
Post OfficesHours:
2000 Starling Dr, Henrico VA 23229 Hours
About United States Postal Service
The United States Postal Service at 2000 Starling Dr is known for its reliable and efficient service. This location regularly delivers to every residential and business address, handling a significant portion of the world's mail. Customers appreciate the helpful and friendly staff, with particular praise for attendants who assist with various services, including passport applications. Many visitors report quick service, often waiting less than five minutes in line. The staff is described as sweet and accommodating, making every visit pleasant. Despite some negative reviews about the postal service, most customers at this location have had positive experiences, especially during busy holiday times. The post office also offers walk-in passport services, where staff members guide customers through the process effectively. Overall, this post office is recommended for its excellent customer service and commitment to making the mail experience better for everyone.
Most Recent Reviews
May 2026
The postal service from this post office is terrible. The route I am on cannot seem to get a carrier to deliver mail to the correct address, and worse than that we can go for days without mail delivery. One day a carrier was delivering mail in his undershirt! There does not appear to be much pride with this branch.
March 2026
Great experience with passport application walk-in. Ms. Carmisha guided us to Ms. Gracie. Ms Gracie took care of application submission. This location has photo service too. I would recommend going to this location for passport services walk-ins
March 2026
I do not think they are fully trained at this location. Tried to have a deceased family member's mail forwarded to my address and they told me I need to have their ID to verify identity. Huh? All you need is a death certificate and court document confirming you are admin of estate. Go somewhere else if you need to trouble...
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- Henrico, Virginia
