Post Offices in Henrico, VA
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5 locations found near Henrico
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2100 East Parham Road, Henrico VA 23228
“I visited this post office to return three packages using the QR codes provided by the seller. My experience with the first clerk (34) was very disappointing. She stated that two of the QR codes did not work. I explained that these were the only QR codes I had been given and asked what she suggested I do. Her only response was that I needed to contact the seller for corrected codes. The entire interaction felt dismissive and unwelcoming. I even mentioned that the other clerk I usually get to help me had always been pleasant, friendly, and had never had an issue helping me with QR code returns. Since I wasn't receiving any assistance, I went to the self-service machine to try scanning the QR codes myself. I was able to get one QR code to scan and print a label, but unfortunately it generated the same tracking number as a previous package. Before I realized the mistake, I had already placed the package in the drop box. After noticing the duplicate tracking number, I got back in line. Fortunately, there was no one ahead of me, and I was helped by the other clerk (02). She immediately retrieved the package from the drop box, and, surprisingly, both QR codes scanned without any problems. She reprinted the correct labels and completed both transactions with professionalism, friendliness, and a genuine willingness to help. The difference in customer service between the two clerks was significant. Clerk 02 took the time to resolve the issue quickly and courteously, while Clerk 34 was dismissive, unfriendly, and made no effort to troubleshoot or assist in finding a solution. I appreciate Clerk 02's excellent customer service and believe she should be recognized for the positive experience she always provides.”
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405 East Nine Mile Road, Henrico VA 23075
“I just left, I would never think of leaving a review for post office, Dominique (I believe that was his name) was very pleasant at helping me out.. then to fix a mistake I made. This young man knows what he is doing, and it’s providing quality service to his customers!”
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10509 Patterson Ave, Henrico VA 23238
“Mrs or Ms Agnes B. Is an angel descended into your store. Her kindness and genuine effort denied all of my anxieties of going into USPS without my mom. She was a really nice person to meet that day for me and she deserves a raise”
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5300 Klockner Drive, Henrico VA 23231
“I’ve been here 4 or 5 times now. Every time I’ve been in& out in 3 minutes or less. Polite & efficient service, plenty of parking. I wish everywhere I had to run errands was this convenient!”
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2000 Starling Drive, Henrico VA 23229
“Great experience with passport application walk-in. Ms. Carmisha guided us to Ms. Gracie. Ms Gracie took care of application submission. This location has photo service too. I would recommend going to this location for passport services walk-ins”
