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“All very caring employees. Thorough. Easy to get an appointment when needed. Fair pricing. They always call to follow up on anything we need to know and to check in on our two dogs.”
“We got a new doctor, Dr Baxter, because our previous doctor had left the practice. I had to cancel 2 earlier appts because I couldn’t get cat Harlie in her carrier, so Dr Baxter and Kayla knew Harlie might be stressed. Very gentle, careful exam. Good advice. Discussion about use of flea meds and stool damp,e.”
7:30AM - 6:30PM
13320 Franklin Farm Rd Suite J, Herndon
Veterinarians
“Dr. Phillips is very attentive, loving. Takes time to address concerns and issues that arise. The staff is very friendly and accommodating. You can tell they love what they do! Thank you :)”
“Today was my first experience with VCA Animal Hospital and what a pleasant surprise. From the reception desk to Dr. Thigpen it was amazing. I was greeted so nicely and offered beverages and snacks while I waited. Once taken back to an exceptionally clean exam room, Milo my cat was treated so gently by Dr. Thigpen. She was thorough and kind. Milo received a microchip and it was done so quickly he didn’t even feel it. In conclusion I was extremely impressed by the whole place.”
“I've been taking my elder cat here for over a year, and both Vets have been personable and knowledgeable. Love the front desk staff and the Vet Techs - I swear everytime I see them, they're covered in my kitty's fur from giving him love.
And most importantly - during a very scary medical emergency for my kitty, they A) caught the problem as it started, B) provided me appropriate care options immediately and C) supported his recovery completely. I really couldn't have asked for more.
The pricing is the same as any other Banfield location. The staff, on the other hand, are excellent.”
“When my cat mother made the difficult decision to euthanize a beloved but very sick member of the family, Banfield Pet Hospital was terrific. We had a private and comfortable room room to talk to a caring veterinarian who answered all our questions .”
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“Dominion Animal Hospital offered to let me do my new patient paperwork online prior to my appointment. They were very kind and gentle with my "angry" cat and used calming techniques to keep her calm and to keep themselves safe during the duration of her exam. They were also kind and gentle in handling my other cat and offered to get me in touch with a specialist to follow up on some health concerns they had about her. All members of the staff I met during my visit were kind and very professional.”