Advance Auto Parts, located at 1306 E Nine Mile Rd in Highland Springs, is a reliable destination for automotive aftermarket products and services. The store offers free services such as battery testing, engine code scanning, and battery installations with purchase. Customers can also take advantage of free oil recycling and sign up for the Speed Perks loyalty program for discounts on store items and gas. Reviews highlight the helpfulness and professionalism of the staff. Many customers appreciated the assistance they received, particularly with battery issues and oil changes. For instance, one customer praised Derick for his kind and thoughtful service, while another noted Michael's patience and advice during a hot day. However, some reviews mentioned that while the staff was helpful, the prices were perceived as high. Despite this, the overall atmosphere is described as decent, with room for improvement in staff engagement, as some customers noted a lack of warmth from certain associates. In conclusion, Advance Auto Parts combines a range of services with knowledgeable staff, making it a convenient choice for automotive needs, though customers should be prepared for potentially high prices.
After a terrible experience in New Kent at the other location, Andrew took amazing care of my needs and got me going on Christmas Eve. Thank you Andrew, keep up that great attitude!!
November 2025
Great customer service. Prices are little high but you pay for convince
August 2025
Andrew was great, extremely helpful and informative. This location has always been helpful and knowledgeable whenever I need my engine codes checked, battery tested, or anything else.
