AutoZone Auto Parts on Nine Mile Road in Richmond, VA, is a trusted retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the fast and efficient service, with staff who are kind, knowledgeable, and willing to assist. The store's employees, especially one named Sean Tompkins, are known for their helpfulness, friendliness, and ability to explain technical information in simple terms. The store provides convenient options like home delivery, often arriving quickly after orders are placed. Customers value the support received when replacing batteries and filters, as well as the ability to use coupons for savings. Overall, this AutoZone location is highly recommended for reliable service and quality auto parts.
E.i. went above and beyond for me and another customer autozone need more employees like him.
May 2026
I recently visited this auto zone for some thing for my car and This Young man named Ei was soo helpful when it came to helping me find these parts! He explained everything that I needed to know gave me different prices to choose from !!! He made my experience and visited so smooth and easy I really appreciate it! 5 stars... read full comment
March 2026
I was able to get the assistance that I needed quickly. Pleasant staff.
